Retail Supervisor - Remote Opportunity at Bath & Body Works

About the Role

We are seeking a Retail Supervisor remote to join Bath & Body Works, where everyone belongs. In this role, you will collaborate with the Store Manager to develop outstanding associates and deliver exceptional customer experiences. As a Retail Supervisor remote, you will play a pivotal role in positively impacting growth across our stores.

What You'll Do

• Attract, hire, develop, inspire, and retain top talent in a remote setting.
• Act as manager on duty to address customer experience and operational issues.
• Support action plans that improve results and ensure effective execution of operational activities.
• Perform opening and closing routines, including bank deposits and receipt of shipments.
• Provide individual and team performance feedback to managers.
• Lead exceptional in-store customer experiences through effective selling behaviors.
• Train and motivate associates to enhance selling and customer experience.
• Maintain a safe, clean, and engaging store environment by adhering to safety standards.

Requirements

• Proven experience in delivering sales and customer experience in a fast-paced environment.
• Prior supervisory experience in a retail setting is preferred.
• Strong communication skills and ability to adapt quickly to feedback.
• Ability to provide in-the-moment coaching to associates.
• Must be available to work peak days and times, including evenings and weekends.
• High school diploma or GED certificate, or relevant work experience.

Nice to Have

• Experience in a customer-first retail environment.
• Ability to foster a customer-focused selling culture.
• Effective de-escalation skills for store and customer situations.

What We Offer

• On-demand access to earned wages through DailyPay.
• Tuition-free education through partnerships with over 30 colleges.
• 40% merchandise discount and free products.
• Competitive compensation and bonus incentives for sales leadership.
• No-cost mental health and wellbeing support for all associates.
• Health, dental, vision, and life insurance options for full-time associates.
• Paid time off and family benefits including maternity and parental leave.