Remote Security Access Management Lead - IT Security Expert

About the Role

We are seeking a Remote Security Access Management Lead to join our dynamic team at Bounteous. As a key member of the IT Security Team, you will oversee and coordinate day-to-day responsibilities including employee and consultant onboarding and offboarding, fulfilling access requests, handling audit and compliance requests, troubleshooting access-related incidents, and providing exceptional customer service to end users and role owners. This role is crucial in ensuring the security and integrity of our information systems.

What You'll Do

• Serve as a point of contact for Identity Access Management (IAM) support inquiries and escalations.
• Maintain a team schedule, including an after-hours on-call rotation.
• Prioritize and follow up on tickets according to established SLAs.
• Act as a subject matter expert for all IAM policies, processes, procedures, and technologies.
• Facilitate and ensure the company's audit processes and other required periodic processes are completed promptly.
• Coordinate and facilitate fulfilling all compliance and audit requests, adhering to established deadlines.
• Build relationships and coordinate with key IAM stakeholders across the organization.
• Conduct ongoing training and outreach sessions with IAM team members, end users, role owners, and stakeholders.
• Identify and drive process improvements, self-service, and automation opportunities.
• Contribute to the identification of defects, bugs, or enhancements to the IAM platform.
• Facilitate and coordinate UAT and validation activities for IAM and other related deployments and changes.
• Create, update, and maintain documentation of IAM procedures and processes.

Requirements

• 5-10 years of experience in IT Security and IAM, with at least 5 years of IT support experience.
• 2-3 years of leadership experience.
• Proficiency with Azure AD, Azure MFA, Azure PIM, and ServiceNow.
• Outstanding communication (verbal, written, and listening) and customer service skills.
• Familiarity with IAM and IT security controls, protocols, and best practices.
• Ability to interact with all levels of management.
• Self-starter with attention to detail and ability to work independently and/or in a team setting.
• High level of accountability, integrity, and dependability.
• Strong time, project, and people management abilities.

Nice to Have

• Proficiency with Varonis, Saviynt, and Beyond Trust.
• Familiarity with international data privacy regulations and best practices.

What We Offer

• Competitive salary range of $140,000 - $180,000 per year.
• Fully remote work environment.
• Opportunities for professional development and training.
• Comprehensive health benefits.
• Supportive team culture with a focus on work-life balance.
• Equal opportunity employer with a commitment to diversity and inclusion.
• Visa sponsorship available for eligible candidates.