Remote Middle Information Developer - Technical Documentation Specialist

About the Role

We are seeking a Remote Middle Information Developer to join our team at ELEKS. This role is crucial for enhancing our client's digital tools aimed at risk mitigation in the professional services sector. As a Middle Information Developer, you will create and manage technical documentation that supports our client's business objectives.

What You'll Do

• Develop and maintain documentation following the Microsoft Style Guide.
• Create comprehensive instructions from scratch, including editing, formatting, and restructuring documents.
• Utilize advanced skills in MS Word and MadCap Flare to produce high-quality documentation.
• Collaborate with senior staff to ensure documentation meets publication standards.
• Communicate effectively with project managers regarding documentation timelines and progress.
• Interview subject matter experts to gather necessary information for documentation.
• Create various types of documentation, including user guides, installation guides, and quick-reference guides.
• Implement interactive elements in documentation such as hyperlinks and indexes.

Requirements

• Proven experience in technical writing and documentation development.
• Advanced proficiency in MS Word and MadCap Flare.
• Excellent communication and negotiation skills.
• Strong analytical skills and understanding of the documentation development life cycle (DDLC).
• A degree in Translations, Philology, or Applied Linguistics is a plus.

Nice to Have

• Experience with HTML, XML, and CSS for document formatting.
• Familiarity with creating video documentation.
• Previous experience in coaching or mentoring junior staff.

What We Offer

• Close cooperation with a customer and challenging tasks.
• Opportunities for competence development and professional growth.
• A dynamic environment with a low level of bureaucracy.
• Work with a team of professionals dedicated to excellence.
• Remote work flexibility with a focus on results.