Remote Client Success Executive - B2B Growth Advisory

About the Role

We're hiring a Remote Client Success Executive to join our dynamic team at SBI Growth. As a Client Success Executive, you'll play a pivotal role in orchestrating the delivery of our subscription business, ensuring client satisfaction, and driving retention. This position offers an exciting opportunity to work remotely while helping clients navigate their growth priorities.

What You'll Do

• Engage with clients to understand their business priorities and align subscription service elements.
• Deliver a white-glove, executive-worthy experience to revenue leaders.
• Collaborate with SBI Growth Advisors and Subject Matter Experts to provide insights on business growth.
• Drive account expansion and ensure strong, profitable client relationships.
• Support the delivery of our AI-enabled advisory offering.

Requirements

• 2-5 years of experience in client success or account management.
• Strong communication and interpersonal skills.
• Ability to understand and align with client business priorities.
• Experience in B2B environments, preferably in consulting or advisory roles.
• Proven track record of driving client satisfaction and retention.

Nice to Have

• Experience with AI-enabled solutions.
• Knowledge of subscription-based business models.
• Familiarity with growth advisory services.

What We Offer

• Competitive salary range of $60,000 — $90,000/year.
• Fully remote work environment.
• Opportunities for personal and professional growth.
• Collaborative team culture focused on innovation.
• Access to cutting-edge tools and resources.