About the Role

We are looking for a Referral & Ambassador Manager to grow GoMining’s referral ecosystem through ambassadors, communities, bloggers, and influencers. This remote Referral & Ambassador Manager position is crucial in attracting active referrers, helping them launch successfully, and scaling their contributions to revenue.

What You'll Do

  • Identify and attract ambassadors, community leaders, bloggers, and influencers to join the GoMining referral program.
  • Engage with crypto communities across platforms like Twitter, YouTube, Telegram, Discord, and others.
  • Communicate directly with partners: onboarding, explaining product value and referral mechanics.
  • Guide partners to their first active referrals and purchases.
  • Test and validate hypotheses related to partner types, formats, geographies, and acquisition channels.
  • Collect feedback from both active and inactive partners to improve the referral program.
  • Maintain and update partner pipelines in CRM systems (experience with Monday CRM is a strong plus).
  • Collaborate with affiliate managers, marketing, and product teams to scale referral-driven revenue.

Requirements

  • Experience in referral programs, ambassador programs, partnerships, community management, or sales.
  • Hands-on experience working with bloggers, influencers, or online communities.
  • Strong communication and relationship-building skills.
  • Experience working with CRM systems (Monday CRM is a plus).
  • Good understanding of social platforms, creator economy, and digital communication tools.
  • Interest in crypto/web3 and willingness to learn the product (deep expertise is not required).
  • English level B2 or higher.

Nice to Have

  • Experience in managing remote teams.
  • Familiarity with marketing automation tools.
  • Knowledge of performance marketing strategies.

What We Offer

  • Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
  • Work-life fit: remote or hybrid format with flexible hours across international teams.
  • Paid leave: up to 28 vacation days, 15 sick days, plus local holidays.
  • Recognition programs: structured performance reviews and team awards.
  • Team culture: retreats in international locations (for example, company villa in Turkey, Bali).
Language Requirements
EnglishB2
BasicIntermediateAdvancedNative
Why This Job8.2 of 10

This role offers a unique opportunity to engage with diverse communities in the crypto space while enjoying flexible work arrangements and generous benefits.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

Proficient in CRM systems like HubSpot or Salesforce, with a track record of leveraging data analytics to optimize ambassador engagement and referral strategies.

Self-motivated and organized, with the ability to manage multiple influencer relationships and community initiatives simultaneously in a remote work environment.

Demonstrates a growth mindset with experience in scaling community-driven marketing efforts and developing partnerships that lead to measurable revenue increases.

Learning Resources

HubSpot Academy: CRM for Beginnerscourse

Career Path

Referral & Ambassador Manager(Now)Community Growth Manager(1-2 years)Director of Marketing Partnerships(3-5 years)

Market Overview

CRM Market Size 2024
$128B
Annual Growth
14.2%
AI Adoption in CRM
75%
Investment in CRM Technologies
+50%
Labour Demand for CRM Roles
+20%
Avg Salary for CRM Managers
$85K

Skills & Requirements

Required
CRM SystemsCommunity ManagementSocial Media
Growing in Demand
Data AnalyticsMarketing AutomationCustomer Experience Management
Declining
Traditional TelemarketingManual Data Entry

Domain Trends

Rise of AI-Powered CRM Solutions
Over 75% of CRM users are leveraging AI tools to enhance customer interactions and automate routine tasks, leading to increased efficiency and satisfaction.
Integration of Social Media in CRM
Approximately 60% of CRM platforms now include social media management tools, reflecting the industry's shift towards integrated customer engagement strategies.
Focus on Customer Experience
Companies prioritizing customer experience are seeing a 20% increase in customer retention rates, emphasizing the need for roles that focus on community management and partnership development.

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