About the Role

We are seeking a dedicated and enthusiastic Part-Time Orthodontic Assistant to join our growing team at Bennion & Lambourne Orthodontics in Gillette, Wyoming. This role offers a fantastic opportunity for those interested in starting a career in orthodontics or for experienced individuals looking to be part of a supportive and positive work environment. As a Part-Time Orthodontic Assistant, you will play a crucial role in providing exceptional patient care and assisting our orthodontic team.

What You'll Do

  • Provide exceptional customer service — our patients are always the first priority.
  • Assist doctors efficiently during orthodontic procedures.
  • Maintain cleanliness and sterilization standards throughout the office.
  • Utilize downtime productively to enhance your skills and knowledge.
  • Arrive on time and ready to contribute each shift.
  • Follow training guidelines and take ownership of your growth.
  • Maintain HIPAA compliance and patient confidentiality.
  • Support the entire team — because we operate as ONE team.

Requirements

  • 1–3 years of customer service experience (medical/dental preferred).
  • Strong reputation for excellent patient and team relationships.
  • Team-oriented mindset with the ability to adapt in a fast-paced environment.
  • Eager to learn about orthodontics and self-motivated under pressure.
  • Detail-oriented and organized with strong verbal and written communication skills.

Nice to Have

  • Orthodontic assisting experience preferred but not required.
  • Experience in a professional setting with direct patient interaction.

What We Offer

  • Part-time hours: 16–29 hours per week.
  • General hours of need: 7:00 AM – 5:00 PM.
  • Benefits include 401(k) and additional options.
  • In-office training for the right candidate eager to learn.
  • A supportive and positive team environment.

If you're ready to grow your career in a positive, team-driven orthodontic practice, we’d love to meet you! Apply in person or online today!

Why This Job7.5 of 10

This Part-Time Orthodontic Assistant role offers a supportive environment with flexible hours and in-office training, making it ideal for those starting their careers in orthodontics.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

Strong organizational skills with proficiency in managing patient records and scheduling appointments using dental practice management software like Dentrix or Eaglesoft.

Ability to maintain HIPAA compliance while providing excellent customer service, ensuring patient confidentiality and comfort during interactions.

Enthusiastic and proactive mindset with a willingness to learn about orthodontic procedures and technologies, including the use of 3D imaging and aligner systems.

Learning Resources

Customer Service Basicscourse

Career Path

Part-Time Orthodontic Assistant(Now)Full-Time Orthodontic Assistant(1-2 years)Orthodontic Technician or Office Manager(3-5 years)

Market Overview

Market Size 2024
$350B
Annual Growth
12.5%
AI Adoption in Customer Service
75%
Investment in Customer Service Tech
+45%
Labour Demand for Customer Service Roles
+20%
Avg Salary for Junior Customer Service Roles
$45K

Skills & Requirements

Required
Customer ServiceHIPAA CompliancePatient Interaction
Growing in Demand
Emotional IntelligenceData AnalysisMultilingual Communication
Declining
Basic Call Center SkillsManual Data Entry

Domain Trends

Rise of AI Chatbots
AI chatbots are being adopted by 75% of organizations for customer service, reducing the need for basic call center skills.
Increased Focus on Personalization
Companies are investing 45% more in technologies that allow for personalized customer interactions, enhancing the need for emotional intelligence.
Growth of Remote Customer Service
Remote customer service roles have increased by 30% post-pandemic, making organizational and communication skills more critical.

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