Network Technician I - Remote Position

About the Role

We are seeking a dedicated Network Technician I to join our team at SAIC. This Network Technician I remote position allows you to work from anywhere within the United States, providing you with the flexibility to balance your professional and personal life. As a part of our Network Operations Center (NOC), you will support multiple client networks, ensuring their optimal performance and reliability.

What You'll Do

• Inspect LAN/WAN infrastructure to identify and resolve minor or major issues.
• Perform troubleshooting to system failures and identify bottlenecks to ensure long-term efficiency of the network.
• Evaluate network performance and implement improvements.
• Test, configure, and maintain network hardware and peripheral devices.
• Assist end-users in identifying and resolving network-related issues.
• Organize and schedule upgrades and maintenance without disrupting others' work.

Requirements

• Associate's Degree in Computer Networking/Engineering or related field, or 1-3 years of IT experience in a Service Desk or Direct Support position.
• Outstanding diagnostic, problem-solving, and analytical skills.
• Good knowledge of LAN/WAN networks, TCP/IP protocols, and network technologies.
• Familiarity with the OSI and TCP/IP models.
• Understanding of concepts and best practices of Network Security.
• Knowledge in SSH and accessing network hardware via CLI.
• Hands-on experience with common software and hardware.
• Strong written and verbal communication skills.

Nice to Have

• CompTia Security+ CE certification.
• CompTia Network+ CE certification.
• Cisco Certified Network Associate certification.

What We Offer

• Competitive salary ranging from $60,000 to $80,000 annually.
• Fully remote work environment.
• Comprehensive training and development opportunities.
• Supportive team culture focused on collaboration and innovation.
• Potential for career advancement within the company.