Medical Assistant - Outpatient Clinic

About the Role

We are seeking a dedicated Medical Assistant to join our team at the Illinois Bone & Joint Institute. This Medical Assistant remote position is essential in providing quality care and support to our patients in an outpatient clinic setting. You will play a crucial role in ensuring efficient operations, assisting physicians, and delivering excellent customer service.

What You'll Do

• Assist in patient examination and treatment by preparing patients for their appointments and ensuring timely escorting to exam rooms.
• Evaluate patient needs for wound care and provide necessary education and assistance during examinations.
• Coordinate referrals for ongoing services and act as a liaison between patients and physicians.
• Manage appointment scheduling and ensure that all necessary medical charts are prepared prior to patient visits.
• Respond to incoming phone calls and channel requests appropriately to ensure resolution of patient inquiries.
• Maintain cleanliness and organization of exam rooms and ensure all supplies are stocked and ready for use.
• Participate in learning new systems and keep abreast of current insurance and registration issues.
• Fulfill clerical responsibilities such as sending/receiving patient medical records and verifying insurance coverage.

Requirements

• Successful completion of an accredited Medical Assistant Program (CMA) is preferred.
• CPR certification is required.
• Experience in an orthopedic healthcare setting is a plus.
• Strong verbal and written communication skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Proficiency in practice management and EHR software, as well as Microsoft Office applications.
• Strong interpersonal skills to communicate professionally with patients and staff.
• Ability to lift patients and perform physical tasks associated with patient care.

Nice to Have

• Experience with Google products.
• Knowledge of medical terminology.
• Ability to develop constructive working relationships with others.

What We Offer

• Competitive salary based on experience, estimated between $18 to $25 per hour.
• Comprehensive health benefits including medical, dental, and vision insurance.
• 401k program with company match and profit sharing.
• Paid holidays and paid time off.
• Wellness program and health savings accounts.
• Flexible savings accounts and ID protection plans.
• Opportunities for professional development and growth.