Talantix.io
JAM Restaurant Group•09.03.26
AI SCORE 8.2

Director of Operations - Restaurant Management

$90K–$120K/year
RemoteRestaurant Management
Business Management•Leadership•Operations Management•QSR Industry Knowledge•Microsoft Office

About the Role

Join JAM Restaurant Group as a Director of Operations and lead our dynamic team in enhancing operational efficiency across our growing franchise of Popeyes restaurants. This remote Director of Operations position is pivotal in shaping the future of our organization as we expand from 11 to 14 locations.

What You'll Do

  • Plan, direct, coordinate, and oversee all retail operations to ensure smooth functioning and profitability.
  • Establish consistent training programs and oversee the implementation of operational practices across all locations.
  • Evaluate staff processes and functions to improve store operations and enhance communication.
  • Monitor budgets and financial goals, ensuring alignment with company objectives.
  • Work directly with store leaders to foster a high-performance culture and reduce employee turnover.
  • Conduct regular visits to restaurants to engage with staff and assess operational effectiveness.
  • Develop strategies to increase sales and improve customer experiences.
  • Ensure compliance with health and safety regulations while maintaining high operational standards.

Requirements

  • Bachelor’s degree in Business Management or related field.
  • 5 to 7 years of progressive leadership experience in restaurant operations.
  • Proven track record of achieving results and building successful teams.
  • Strong leadership and interpersonal skills with the ability to build relationships.
  • Excellent oral and written communication skills.
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
  • ServSafe certification or willingness to obtain.
  • Ability to perform physical tasks such as lifting up to 50 lbs and standing for extended periods.

Nice to Have

  • Experience in the Quick Service Restaurant (QSR) industry.
  • Strong analytical and problem-solving skills.
  • Background in operational efficiency and cost management.

What We Offer

  • Generous base salary with bonus potential and profit sharing.
  • Health insurance contributions including dental, vision, and life insurance.
  • Gas allowance, laptop, and company credit card.
  • Opportunities for personal and professional development.
  • A positive and fun working environment.
Why This Job8.2 of 10

This Director of Operations role at JAM Restaurant Group offers a unique opportunity to lead a growing team in the restaurant industry. With a competitive salary and a focus on professional development, it's an attractive position for experienced leaders.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

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Proficient in data-driven decision making, utilizing tools like Microsoft Excel and Power BI to analyze operational metrics and drive performance improvements in a fast-paced QSR environment.

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Demonstrates strong remote leadership skills, fostering team collaboration and accountability through effective digital communication tools such as Slack and Microsoft Teams.

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Possesses a deep understanding of the QSR industry, including supply chain management and franchise operations, with a mindset focused on scalability and operational efficiency.

Learning Resources

→Business Management Fundamentalscourse
→Operations Management: Analysis and Improvement Methodscourse
→The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businessesbook

Career Path

Director of Operations - Restaurant Management(Now)→Vice President of Operations(2-4 years)→Chief Operating Officer (COO)(5-7 years)

Market Overview

Market Size 2024
$15.8B
Annual Growth
8.5%
AI Adoption in Operations
45%
Investment in Restaurant Tech
+32%
Labour Demand for Operations Directors
+20%
Avg Salary for Director of Operations
$120K

Skills & Requirements

Required
Business ManagementLeadershipOperations Management
Growing in Demand
Data Analytics for Decision MakingDigital Transformation LeadershipSupply Chain Management Optimization
Declining
Traditional Inventory Management SystemsManual Scheduling Techniques

Domain Trends

Increased Automation in QSR
The integration of automated systems in quick-service restaurants is expected to grow by 35% over the next two years, streamlining operations and reducing labor costs.
Rise of Cloud-Based Management Solutions
Cloud-based restaurant management solutions are projected to increase by 50% as more establishments seek scalability and remote access to operations data.
Focus on Sustainability Practices
About 62% of consumers prefer restaurants that prioritize sustainability, prompting a shift in operational strategies towards eco-friendly practices.

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