Director of E-Commerce - Remote

About the Role

We are seeking a Director of E-Commerce - Remote to lead our digital commerce strategy and drive growth in our direct-to-consumer (DTC) channels. As the Director of E-Commerce, you will have the opportunity to shape our digital roadmap and enhance the customer experience, making a significant impact on our revenue streams.

What You'll Do

• Develop and execute a comprehensive e-commerce strategy that aligns with business goals and drives revenue growth.
• Oversee P&L management for the e-commerce division, ensuring profitability and sustainability.
• Lead cross-functional teams to optimize the customer journey, focusing on conversion rate optimization and digital merchandising.
• Utilize GA4 analytics and personalization engines to enhance user experience and drive customer acquisition and retention.
• Collaborate with marketing, product development, and engineering teams to implement effective digital marketing strategies.
• Provide leadership and mentorship to the e-commerce team, fostering a culture of innovation and excellence.
• Analyze market trends and customer feedback to continuously improve e-commerce offerings.
• Manage relationships with key stakeholders and vendors to ensure alignment and execution of e-commerce initiatives.

Requirements

• 5+ years of experience in e-commerce management or a related field.
• Proven track record of driving revenue growth in a DTC environment.
• Strong understanding of e-commerce platforms such as Shopify and Adobe Commerce.
• Experience with GA4 analytics and digital marketing strategies.
• Excellent leadership and team management skills.
• Ability to analyze data and market trends to inform strategic decisions.
• Strong communication and interpersonal skills.
• Experience in product management and UX design is a plus.

Nice to Have

• Experience in B2B commerce.
• Familiarity with CAD/CAM tools like SolidWorks and Mastercam.
• Knowledge of customer experience best practices.

What We Offer

• Competitive salary and performance-based bonuses.
• Flexible remote work environment with a focus on work-life balance.
• Valued contribution to a critical revenue channel.
• Strategic influence on the digital roadmap and customer experience.
• Cross-functional impact with various departments.
• Opportunity to help build a sustainable brand.
• Professional development opportunities and resources.
• Health and wellness benefits.