Dental Assistant-Receptionist - Remote Opportunity
About the Role
We're hiring a Dental Assistant-Receptionist to join our team at Bupa, where your contributions will help shape a future where healthcare is more connected, personal, and human. This role offers a unique opportunity to work remotely while providing high-quality front-office support within our dental practice.
What You'll Do
- Deliver outstanding patient experiences by supporting chairside clinical care, assisting with treatments, x-rays, and maintaining immaculate treatment rooms in line with infection control standards.
- Be the friendly face and organized mind of the practice, managing patient inquiries, appointments, recalls, payments, invoicing, and maintaining accurate patient records and documentation.
- Keep the practice running seamlessly by coordinating laboratory work, monitoring and ordering supplies, and ensuring schedules, systems, and workflows operate efficiently.
- Uphold excellence, safety, and integrity by working in line with practice protocols, regulatory requirements, health and safety standards, and data security obligations.
- Promote patient education in dental health and contribute to the smooth operation of the practice.
Requirements
- Previous experience in a dental assistant or receptionist role is preferred.
- Strong communication and interpersonal skills to deliver exceptional patient experiences.
- Ability to manage multiple tasks and maintain organization in a fast-paced environment.
- Familiarity with dental software and patient management systems is a plus.
- Commitment to upholding health and safety standards and Bupa’s values.
Nice to Have
- Experience with dental procedures and terminology.
- Knowledge of infection control protocols.
- Certification in dental assisting or relevant qualifications.
What We Offer
- A people-first culture that supports your health, happiness, and wellbeing.
- Career growth opportunities through ongoing learning and internal pathways.
- Exclusive benefits and discounts, including health insurance, tech, fitness, and lifestyle perks.
- A workplace that recognizes, rewards, and celebrates your success.
- Commitment to diversity and inclusion, welcoming applicants from all backgrounds.
This remote Dental Assistant-Receptionist role at Bupa offers a unique opportunity to contribute to a people-first culture while enjoying competitive benefits and career growth.
Who Will Succeed Here
Proficient in using dental management software like Dentrix or Eaglesoft, with a strong ability to navigate electronic health records to streamline patient management and appointment scheduling.
Highly organized and detail-oriented, able to manage multiple patient files and appointments effectively while ensuring compliance with infection control protocols in a remote working environment.
Possesses a proactive mindset with strong communication skills, capable of engaging with patients compassionately through virtual channels while demonstrating empathy and professionalism.
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