Business Support Officer - Waste Operations (Remote)

About the Role

We are excited to announce an opening for a Business Support Officer - Waste Operations (Remote) position. This role is essential in supporting our Waste Operations Coordinator and the broader team to ensure that our waste services are delivered to a consistently high standard. You will engage with various stakeholders, including community members, contractors, suppliers, and government entities, all while working remotely.

What You'll Do

• Oversee a range of business support and administrative functions for the Waste Operations team.
• Manage customer inquiries and maintain corporate data and documentation.
• Coordinate meetings and provide recruitment administrative support.
• Support purchasing activities and contribute to continuous improvement initiatives.
• Allocate and manage customer requests, ensuring timely and accurate communication and resolution.
• Utilize corporate systems confidently and demonstrate strong attention to detail.
• Proactively approach process improvement to enhance operational efficiency.

Requirements

• Experience in office administration, business support, or customer service roles.
• Highly developed communication and interpersonal skills.
• Ability to work autonomously and collaboratively within a team environment.
• Proficiency with digital systems and ability to prepare accurate documentation.
• Strong organizational skills to manage competing priorities effectively.
• Commitment to enhancing the customer experience.

Nice to Have

• Experience in the public sector or waste management industry.
• Familiarity with project management tools.
• Knowledge of local government operations.

What We Offer

• Competitive salary range of AUD 76,517 - AUD 82,466 per year.
• Monthly RDO (Rostered Day Off) to promote work-life balance.
• Opportunity to work in a supportive and collaborative environment.
• Access to professional development and training opportunities.
• Flexible working arrangements to accommodate your lifestyle.
• Commitment to diversity and inclusion in the workplace.