Business Development & Onboarding Manager - Remote

About the Role

We are seeking a dedicated Business Development & Onboarding Manager - Remote to join our dynamic team. In this role, you will play a crucial part in driving business growth and ensuring a seamless onboarding experience for our clients. As a Business Development & Onboarding Manager, you will work closely with various stakeholders to enhance client engagement and drive sales initiatives.

What You'll Do

• Develop and implement effective business development strategies to expand our client base.
• Lead the onboarding process for new clients, ensuring a smooth transition and high satisfaction rates.
• Collaborate with sales and marketing teams to identify opportunities for pipeline development and ecosystem partnerships.
• Utilize CRM tools to manage client relationships and track engagement metrics.
• Conduct training sessions and provide ongoing support to clients during the onboarding phase.
• Analyze client feedback and market trends to refine onboarding processes and improve overall client experience.
• Participate in proposal management and assist in crafting compelling pitches to prospective clients.
• Build and maintain strong relationships with clients to foster long-term partnerships.

Requirements

• 3-5 years of experience in business development or client engagement roles.
• Strong communication and interpersonal skills.
• Proficiency in CRM software and sales pipeline management.
• Experience in onboarding processes and client training.
• Ability to work independently and manage multiple projects simultaneously.
• Knowledge of the healthcare sector and B2B sales strategies is a plus.

Nice to Have

• Experience in SaaS or online marketplaces.
• Familiarity with geopolitical risk and defense industries.
• Advanced degree in business or related field.

What We Offer

• Flexible remote work options with the possibility of in-office work.
• 401(k) plan with company match to support your retirement.
• Comprehensive medical and dental insurance coverage.
• Generous paid time off, including vacation and sick leave.
• Paid parental leave to support your family needs.
• Annual profit-sharing opportunities to reward your contributions.
• Office closes at 1 p.m. every Friday for a better work-life balance.