Advisor, Workforce Operations - Remote Opportunity

About the Role

Join Triple Zero Victoria as an Advisor, Workforce Operations, in a remote capacity where your HR expertise will play a pivotal role in supporting critical emergency services. This position offers a unique opportunity to contribute to the safety and well-being of the Victorian community while working within a supportive, values-driven People & Culture team.

What You'll Do

• Provide timely, accurate, and service-focused HR advice by interpreting policies, procedures, legislation, and Enterprise Agreements.
• Support leaders with evidence-based recruitment and selection practices, including leading high-volume recruitment campaigns for Emergency Communications Officers.
• Act as a subject matter expert on HR policies, delivering consistent, best-practice guidance across the organization.
• Participate in job analysis activities and assist managers in developing accurate, capability-aligned position descriptions.
• Ensure high-quality processing of employee lifecycle changes while maintaining the integrity of workforce data.

Requirements

• Tertiary qualifications in Human Resources, Organisational Psychology, or related discipline.
• Demonstrated generalist HR experience with the ability to interpret policy and resolve complex people matters.
• Experience using HRIS and recruitment platforms, with SuccessFactors being highly desirable.
• Proven ability to build strong, trusted relationships and provide customer-focused support.
• Highly detail-oriented and capable of managing high volumes of work while maintaining confidentiality.

Nice to Have

• Desirable accreditations such as AHRI membership or Mercer job evaluation.
• Experience in public sector environments.
• A continuous improvement mindset with the ability to enhance processes and service delivery.

What We Offer

• Competitive salary and flexible working arrangements.
• Employee assistance program for employees and eligible family members.
• Discounted health insurance, banking services, and gym membership.
• Salary packaging options after an initial service period.
• Free staff parking at all sites.

This Advisor, Workforce Operations role is a remote opportunity that allows you to make a significant impact on the community while enjoying the benefits of a flexible work environment.