Administrative Assistant - Remote Opportunity

About the Role

We are seeking an Administrative Assistant remote to join ATI Restoration, a national leader in construction restoration. This role is crucial in supporting our teams, especially in emergency services, where quick and efficient communication is essential. As an Administrative Assistant remote, you'll play a vital role in ensuring that no project is too big or too small for our clients.

What You'll Do

• Provide administrative assistance to the Regional Manager, Office Manager, and Project Management team.
• Handle emergency service dispatch and answer incoming calls, directing them appropriately.
• Assist in daily crew logistics and dispatch to ensure smooth operations.
• Manage inventory and fleet management tasks effectively.
• Oversee expense management for the operations team.
• Perform quality control calls and resolutions to maintain high service standards.
• Schedule follow-up inspections and interface with external clients and internal teams.
• Scan and manage electronic documents/files, ensuring organization and accessibility.
• Perform other duties as assigned to support the team.

Requirements

• Proficient in MS Office (Word and Excel).
• Bi-lingual proficiency is mandatory.
• 2+ years of experience in an administrative support or receptionist role.
• Strong interpersonal skills and customer service experience.
• Excellent verbal and written communication skills to interact clearly with customers, vendors, and other employees.
• Organizational and time management skills to thrive in a fast-paced environment.
• Ability to work independently and demonstrate initiative.
• Quick-study and technology-savvy, with a willingness to learn.
• Industry experience in restoration or construction is a plus.

Nice to Have

• Experience with emergency services or dispatch.
• Familiarity with project management software.
• Knowledge of inventory management systems.

What We Offer

• Competitive salary range of $45,000 - $55,000 per year.
• Remote work flexibility, allowing you to balance work and personal life.
• Opportunities for professional growth and development.
• Supportive team environment with a focus on collaboration.
• Comprehensive training and onboarding process.