Account Takeover Analyst - Remote Position

About the Role

We are seeking a dedicated Account Takeover Analyst to join our remote team at Kraken. As an Account Takeover Analyst remote, you will play a crucial role in safeguarding our digital assets and customer accounts from unauthorized access and fraudulent activities. This position offers a unique opportunity to work in a dynamic environment where you will contribute to the security of our clients and the integrity of our platform.

What You'll Do

• Provide industry-leading support for Kraken clients by investigating, documenting, troubleshooting, and resolving high-level, sensitive client issues related to security and account takeover incidents.
• Detect and investigate potential account takeover incidents, including identifying compromised accounts and security breaches.
• Stay updated on emerging account takeover threats and techniques through threat intelligence sources and adapt security measures accordingly.
• Continuously monitor utilizing security tools and technologies to identify and mitigate account takeover threats.
• Maintain detailed records of account takeover incidents, investigations, and actions taken for reporting and future reference.
• Analyze data and patterns to identify trends and anomalies that may indicate account takeover attempts or vulnerabilities.
• Execute complex, long-term projects with numerous stakeholders and advance Kraken’s security program.
• Identify product and system improvements, then use a data-driven approach to prevent suspicious activities at scale.

Requirements

• Experience in ATO prevention, information security, risk assessment, fraud, or financial intelligence with a minimum of 2 years in a similar role.
• Proactive attitude of constantly seeking out opportunities to improve processes and enhance the experience of our employees and clients.
• Outstanding communication skills, able to communicate clearly and sensitively in written and verbal form.
• Ability to coordinate closely with customer experience, product, legal, compliance, and engineering teams.
• Advanced logical, analytical, and critical thinking skills.
• Strong attention to detail and highly organized.
• Self-motivated and able to make quick and tough decisions autonomously.
• In-depth understanding of the Kraken platform and our security features.
• Proficiency in data analysis via Google Sheets, SQL, and the use of fraud detection tools and platforms.

Nice to Have

• Chainalysis expertise.
• Familiarity with Confluence and strong documentation writing skills.
• Basic to Intermediate knowledge of Splunk.
• Cybersecurity experience/certificate.
• Advanced data analysis skills.
• Programming and script writing skills (Python, etc.).
• Understanding of machine learning and AI.

What We Offer

• Competitive salary range of $90,000 - $120,000 per year.
• Fully remote work flexibility, allowing you to work from anywhere.
• Opportunities for professional growth and development within a leading crypto company.
• A diverse and inclusive company culture that values every Krakenite's contributions.
• Access to industry-leading security tools and training.
• Comprehensive health benefits and wellness programs.
• Participation in a mission-driven company focused on accelerating the global adoption of crypto.