Senior Executive - PDI Operations Management
About the Role
We're hiring a Senior Executive for PDI Operations Management to join our team in Singapore. In this role, you will develop world-class skills and thrive within a highly supportive team, contributing to a global business that is transforming the automotive industry.
What You'll Do
- Lead and motivate a team of technicians and supervisors to achieve monthly production and delivery targets.
- Manage day-to-day workshop safety and coach the team on best practices.
- Ensure contractors comply with agreed service standards.
- Assist with preparation and submission of daily/monthly reports to internal departments and the Principal.
- Maintain high quality and well-prepared vehicles for delivery.
- Prepare Dealer Field Reports (DFRs) for submission to the Technical Department as needed.
- Assist in administrative tasks such as issuing workshop Purchase Orders, Delivery Orders, and invoices.
- Monitor and control workshop expenses to stay within budget.
- Coordinate with back-end PDI staff and contractors to ensure smooth operations.
- Facilitate Principal-driven audits and activities.
- Monitor, follow-up, and resolve customer feedback and complaints.
- Lead a team of delivery consultants to ensure smooth vehicle handovers and customer satisfaction.
Requirements
- Diploma or Degree in Automotive, Mechanical Engineering, or a related discipline; relevant experience may be considered.
- Minimum 1-2 years of experience in PDI, workshop operations, or automotive operations.
- Able to lead and supervise a team of technicians and contractors.
- Strong awareness of workplace safety and EHS requirements.
- Experience coordinating with contractors and internal stakeholders.
- Proficient in administrative tasks such as reports and purchase orders.
- Good communication, organization, and problem-solving skills.
- Proficient in Microsoft Office (Excel, Word); experience with procurement systems is an advantage.
- Possession of a valid Singapore Class 3 driving license is mandatory.
Nice to Have
- Experience handling customer feedback and supporting issue resolution.
- Exposure to workshop systems like COUPA.
What We Offer
- Clear career paths and continuous learning opportunities.
- Comprehensive health and life insurance.
- Exclusive colleague perks, including discounts on vehicle purchases.
This role offers a strong opportunity for career growth in the automotive sector, with a focus on team leadership and operational excellence.
Who Will Succeed Here
Proficient in Automotive Engineering principles, with hands-on experience in managing workshop operations and EHS compliance, ensuring safety protocols are met and production efficiency is maximized.
Strong leadership capabilities, with a track record of motivating and guiding diverse teams in a fast-paced office environment, effectively balancing the demands of production targets and team morale.
Analytical mindset with expertise in utilizing Microsoft Office and procurement systems to streamline operations, manage resources effectively, and drive continuous improvement initiatives.
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