Retail Strategy and Merchandising Architect - Remote

About the Role

We are seeking a Retail Strategy and Merchandising Architect to join our team remotely. In this pivotal role, you will be the architect of our physical identity, leading the charge in creating a unified brand experience across Canada. Reporting directly to the Chief Marketing Officer, this strategic position places you at the heart of our national evolution.

What You'll Do

• Oversee the execution of brand standards across all service centers.
• Modernize and define brand standards to ensure consistency.
• Develop an effective merchandising strategy that enhances customer experience.
• Ensure a coherent and memorable brand experience across all touchpoints.
• Supervise on-ground execution to maintain brand integrity.
• Redefine standards by establishing guidelines for marketing and design at retail locations.
• Drive innovation by implementing strategies that highlight our products and services in the customer journey.
• Create flexible concepts that adapt to regional realities while preserving national brand integrity.
• Develop impactful merchandising strategies for products and services, including signage and displays.
• Design briefs for creative projects and validate them with stakeholders.
• Collaborate with external partners to transform strategic visions into creative solutions.
• Create and make accessible retail standards guides via internal platforms.
• Ensure a consistent brand experience across corporate and franchise service centers.
• Act as a consultant for major renovations and special cases.
• Lead and coach the project manager responsible for on-ground brand activation during openings and renovations.
• Navigate between departments to ensure technical feasibility of projects.

Requirements

• 6 to 10 years of experience in retail marketing, commercial environment design, or brand management.
• Strong marketing acumen to protect brand DNA and operational understanding of physical constraints.
• Ability to thrive in ambiguity and structure processes effectively.
• Exceptional communication skills, fluent in both French and English.
• Proven project management skills with the ability to manage budgets and multiple projects.

Nice to Have

• Experience in leading cross-functional teams.
• Knowledge of current retail trends and consumer behavior.
• Familiarity with digital merchandising tools.

What We Offer

• A collaborative culture where support and performance go hand in hand.
• Challenging tasks that combine pure creativity, strategic thinking, and human leadership.
• Tangible visibility of your concepts coming to life across the network.
• National impact as your standards redefine the customer experience from coast to coast.
• Hybrid work model with comprehensive benefits and real autonomy.