Talantix.io
Cohere Health•11.03.26
AI SCORE 8.5

Remote Senior Workforce Management Analyst - Healthcare Analytics

$120K–$150K/year
RemoteHealthTech
Workforce Management•Data Analytics•Healthcare Operations•NICE IEX•Financial Modeling

About the Role

We are seeking a Remote Senior Workforce Management Analyst to join our dynamic team at Cohere Health. In this role, you will play a pivotal part in maximizing the utilization and benefits of our Workforce Management (WFM) platform. Your expertise will be crucial in aligning staffing levels and resource allocation with our long-term strategic goals, ensuring that we deliver optimal performance across our Clinical Nursing and Clinical MD operations.

What You'll Do

  • Act as the subject matter expert for the enterprise Workforce Management platform, preferably with NICE IEX experience.
  • Provide administrative support for the Workforce Management platform, managing user accounts and access rights.
  • Collaborate closely with the Service Operations leadership team to lead weekly short-term forecast meetings.
  • Utilize Enhanced Strategic Planner to support team members in achieving monthly long-term planning success.
  • Create daily staffing and scheduling plans to ensure optimal resource allocation.
  • Drive measurable process improvements within the Service and Clinical Operations teams.
  • Conduct ROI and amortization modeling to tie operational performance to financial outcomes.
  • Leverage advanced data analytics to provide actionable reporting and insights that foster a data-driven culture.

Requirements

  • 5+ years of experience in Workforce Management or related fields.
  • Strong analytical skills and experience with contact center metrics.
  • Proficiency in data analytics tools and methodologies.
  • Experience in the healthcare industry is preferred.
  • Ability to independently scope out initiatives and projects.
  • Excellent communication and collaboration skills.
  • Familiarity with financial modeling and performance metrics.

Nice to Have

  • Experience with NICE IEX or similar WFM platforms.
  • Knowledge of clinical and customer relationship data.
  • Previous experience in a healthcare analytics role.

What We Offer

  • Competitive salary ranging from $120,000 to $150,000 per year.
  • Fully remote work environment, allowing for flexibility and work-life balance.
  • Opportunities for professional development and career advancement.
  • Comprehensive health benefits and wellness programs.
  • A collaborative and supportive team culture.
Why This Job8.5 of 10

This role offers a unique opportunity to drive workforce management analytics in the healthcare sector, with a competitive salary and the flexibility of remote work.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

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Proficiency in NICE IEX and advanced data analytics tools, enabling the candidate to effectively manage workforce optimization and performance metrics in a healthcare setting.

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Strong analytical mindset with the ability to interpret complex data sets and make data-driven decisions to enhance operational efficiency and resource allocation in remote teams.

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Experience in financial modeling specific to healthcare operations, ensuring that the candidate can accurately forecast staffing needs and budgetary requirements to align with strategic goals.

Learning Resources

→Workforce Management Fundamentalscourse
→Healthcare Operations Managementarticle
→Data Analytics for Healthcarecourse

Career Path

Remote Senior Workforce Management Analyst - Healthcare Analytics(Now)→Workforce Management Director(1-2 years)→Chief Operations Officer (COO) in Healthcare Analytics(3-5 years)

Market Overview

Market Size 2024
$5.2B
Annual Growth
12.3%
AI Adoption in Workforce Management
45%
Investment in Healthcare Analytics
+35%
Labour Demand for Analysts
+20%
Avg Salary for Senior Analysts
$115K

Skills & Requirements

Required
Workforce ManagementData AnalyticsHealthcare Operations
Growing in Demand
Predictive AnalyticsCloud-Based Workforce SolutionsTelehealth Analytics
Declining
Excel-Based ReportingTraditional Scheduling Software

Domain Trends

Rise of AI in Workforce Management
AI is being integrated into workforce management systems, with 45% of organizations adopting AI solutions to improve scheduling and operational efficiency.
Shift to Cloud Solutions
Over 60% of healthcare organizations are transitioning to cloud-based workforce management solutions, enhancing data accessibility and collaboration.
Increased Focus on Employee Wellbeing
Data shows that 70% of healthcare organizations are now prioritizing employee wellbeing in workforce management strategies, leading to improved retention and job satisfaction.

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