Remote Robotics Field Service Engineer - Join Formic's Innovative Team

About the Role

We are looking for a Remote Robotics Field Service Engineer to join our dynamic team at Formic. As a Robotics Field Service Engineer, you will play a crucial role in ensuring the reliability and performance of our deployed robotic systems. This position is ideal for someone who thrives in a fast-paced environment and is passionate about automation technology.

What You'll Do

• Diagnose and resolve technical issues with deployed robotic cells, ensuring minimal downtime.
• Perform preventative and corrective maintenance on robotic systems to maintain optimal performance.
• Support production environments by providing on-site technical assistance and expertise.
• Document all maintenance and troubleshooting activities accurately to maintain service records.
• Represent Formic at customer sites, ensuring high levels of customer satisfaction and support.

Requirements

• 2-5 years of experience in a technical support or engineering role, preferably in robotics or automation.
• Strong troubleshooting skills and the ability to work under pressure.
• Excellent communication skills to effectively interact with customers and team members.
• Experience with robotic systems and automation technologies is a plus.
• Willingness to travel to customer sites as needed.

Nice to Have

• Experience with programming languages such as Python or C++.
• Familiarity with industrial automation systems and protocols.
• Previous experience in a customer-facing technical role.

What We Offer

• Competitive salary range of $90,000 - $120,000 per year.
• Comprehensive health benefits and a flexible work environment.
• Opportunities for professional development and growth within the company.
• Remote work flexibility, allowing you to work from anywhere.
• A chance to be part of a company that is transforming the manufacturing industry through automation.