Regional Manager - Customer Success (Remote)

About the Role

We are seeking a Regional Manager - Customer Success to join our team at CarOnSale, a leading tech company in the European used car market. This remote position allows you to be the face of CarOnSale in Tübingen, where you will manage and develop existing customer relationships, identify growth opportunities, and strategically expand our network.

What You'll Do

• Conduct customer onboarding by introducing new clients to our platform, ensuring they maximize the benefits from the start.
• Provide strategic customer consulting by analyzing client needs, identifying sales potentials, and demonstrating how they can expand their business through CarOnSale.
• Develop long-term customer relationships by recognizing expansion opportunities and implementing them effectively.
• Plan customer visits and routes flexibly and efficiently to achieve maximum proximity and optimal results.
• Document all activities in Salesforce and collaborate regularly with your team to share best practices and learn from each other.

Requirements

• Minimum of 3 years of relevant experience in B2B sales or a proven track record of measurable successes.
• Completed commercial training or a comparable qualification.
• Driver's license Class B and willingness to travel occasionally.
• Proficient in MS Office and CRM systems (preferably Salesforce).
• Strong communication and consulting skills, with the ability to build trust quickly.
• Self-initiative and a desire to continuously improve processes and outcomes.
• Team-oriented mindset with a focus on achieving measurable success for both clients and yourself.

Nice to Have

• Experience in field sales and customer account management.
• Openness to new technologies, methods, and working practices.

What We Offer

• Performance-based compensation with an uncapped bonus structure.
• Participation in our Virtual Stock Options Plan, allowing you to share in the company's success.
• Career development opportunities with biannual development discussions and an individual training budget after the probation period.
• Company car for private use, including a fuel card.
• Modern equipment with a choice between Windows or iOS hardware.
• Work-life balance benefits including 28 days of vacation, 3 paid sick days for children, and a 20% contribution to company pension plans.
• Free FitX membership or subsidized membership at Urban Sports Club, along with attractive corporate benefits.

At CarOnSale, we value diversity and equal opportunity. We encourage all qualified individuals to apply, regardless of gender, origin, religion, age, or sexual orientation. Join our team and apply now – your resume is enough! Don't meet all the requirements 100%? No problem! If you bring the core competencies and a desire to develop, we look forward to your application.