Care Home Receptionist - Join Our Supportive Team

About the Role

We are seeking a dedicated and friendly Care Home Receptionist to join our team at Thimbleby Court Care Home in Horncastle. As a Care Home Receptionist, you will play a vital role in creating a welcoming environment for residents, families, and visitors. This position offers a unique opportunity to contribute to the smooth day-to-day operations of our care home while providing essential administrative support. If you are passionate about helping others and enjoy working in a supportive team, this Care Home Receptionist role is perfect for you!

What You'll Do

• Meet and greet visitors, residents’ families, and professionals, ensuring a warm and welcoming atmosphere.
• Answer telephone calls, respond to inquiries, and take messages efficiently.
• Manage new inquiries and arrange visits for prospective residents and families.
• Provide information about services and show visitors around the home.
• Handle general office administration including typing, filing, scanning, and photocopying.
• Maintain organized filing systems and accurate records, managing emails and correspondence.
• Assist with recruitment processes, onboarding new employees, and maintaining personnel records.
• Complete weekly audits and ensure compliance with CQC and company standards.

Requirements

• Friendly, approachable, and professional demeanor.
• Highly organized with excellent attention to detail.
• Strong communication skills and customer service orientation.
• Experience in administration, reception, or care settings is beneficial but not essential.
• Able to multitask and manage a busy reception environment.

Nice to Have

• Experience with administrative systems and computer proficiency.
• Knowledge of compliance and auditing processes.
• Previous experience in a healthcare setting.

What We Offer

• Competitive pay rate of £13.00 per hour.
• Training and development opportunities to enhance your skills.
• Access to Hastee Pay, allowing you to withdraw up to 40% of your earned salary before payday.
• 28 days of holiday, including bank holidays, with additional days for each year of service.
• Life insurance coverage of £10,000 and a pension scheme.
• Automatic entry into our Employee Assistance Programme for personal and financial advice.
• A supportive and friendly working environment with opportunities for professional development.
• The chance to make a real difference in the lives of residents by supporting their wellbeing.

If you enjoy working with people and want to be part of a caring and supportive team, we would love to hear from you. Apply today to join Thimbleby Court Care Home in Horncastle!