Project Manager - Remote Position at Customer.io

About the Role

Join Customer.io as a Project Manager - Remote and play a crucial role in delivering high-impact initiatives that enhance execution and efficiency. In this position, you will be part of a dynamic team focused on empowering marketing and growth teams to engage their audiences effectively through various messaging channels. This Project Manager remote role offers the opportunity to work in a collaborative environment that prioritizes a strong product mindset and customer problem-solving.

What You'll Do

• Translate high-level goals into clear project scopes and timelines.
• Coordinate cross-functional initiatives and manage dependencies.
• Partner with technical stakeholders to implement workflow improvements.
• Lead automation and AI-enabled initiatives from concept to adoption.
• Monitor progress and communicate updates clearly.
• Support additional high-priority initiatives as needed.

Requirements

• 3+ years of experience in project management or business operations.
• Strong project management fundamentals.
• Experience driving cross-functional work.
• Comfort in technical environments and with engineers.
• Working knowledge of workflow automation concepts.
• Clear communication skills.
• Highly organized and action-oriented.
• Located in the United States or Canada.

Nice to Have

• Experience with AI and automation tools.
• Familiarity with marketing technologies.
• Ability to adapt to changing business priorities.

What We Offer

• 100% coverage of medical, dental, vision, and mental health insurance premiums.
• 16 weeks paid parental leave.
• Unlimited PTO.
• Stipends for remote work and wellness.
• Professional development budget.