Project Management Support Specialist - Remote

About the Role

We are seeking a Project Management Support Specialist - Remote to join Raptor Technologies, a leader in school safety software. In this role, you will provide essential administrative and operational support to our Project Managers, ensuring that projects are organized and executed efficiently. This is an exciting opportunity to contribute to the safety and well-being of educational institutions while working in a flexible, remote-first environment.

What You'll Do

• Assist Project Managers in planning, organizing, and tracking project activities to ensure timely completion.
• Maintain project schedules, milestones, and task tracking systems, ensuring all documentation is accurate and up to date.
• Coordinate meetings, prepare agendas, and document meeting minutes to facilitate effective communication.
• Follow up on action items and ensure deadlines are met, promoting accountability within the team.
• Prepare and maintain project documentation, reports, and records to support project transparency.
• Organize project files and ensure that all documentation is easily accessible and well-maintained.
• Assist with preparing project proposals, presentations, and status reports for stakeholders.
• Support project onboarding and administrative setup when new projects begin, ensuring a smooth transition.
• Serve as a point of coordination between Project Managers, internal teams, and external stakeholders, fostering collaboration.
• Help track communication threads and maintain records of decisions and changes throughout the project lifecycle.

Requirements

• Bachelor’s degree or equivalent experience in business administration, project management, or a related field.
• 1–3 years of administrative, coordination, or project support experience.
• Strong organizational and time-management skills to handle multiple tasks effectively.
• Excellent written and verbal communication skills for clear interaction with team members and stakeholders.
• Proficiency in Microsoft Office or Google Workspace to manage documentation and reports.
• Ability to manage multiple tasks and priorities simultaneously with high attention to detail.
• Strong problem-solving ability to address challenges as they arise.

Nice to Have

• Experience in project management software tools.
• Familiarity with school safety protocols or educational environments.
• Certifications in project management (e.g., CAPM, PMP) would be a plus.

What We Offer

• Competitive salary and comprehensive benefits package.
• Opportunity to work with a dedicated team focused on enhancing school safety.
• Professional development opportunities to advance your career.
• Flexible working environment that promotes work-life balance.
• Supportive company culture that values innovation and collaboration.