Program Specialist - Youth Mentorship and Community Engagement
About the Role
Join us as a Program Specialist at Big Brothers Big Sisters of New Mexico, where you will play a crucial role in empowering youth through mentorship. This Program Specialist remote position connects mentorship with community engagement to support youth development, making a significant impact in the lives of children and families.
What You'll Do
- Interview potential Bigs (mentors) and Littles (mentees) to assess strengths, needs, interests, and match preferences, ensuring tailored matches.
- Utilize coaching skills and maintain regular engagement with Bigs, Littles, and parents/guardians to support safe, healthy match relationships.
- Apply child safety and risk management knowledge throughout all job functions, adhering to the national Big Brothers Big Sisters Service Delivery Model.
- Timely enter complete and accurate information into the case management database, ensuring proper grammar and construction for narrative sections.
- Assess match relationships for potential concerns, coaching parties and intervening as needed toward successful resolution.
- Distribute and collect periodic surveys on youth outcomes and mentoring relationship strength.
- Collaborate with the team to assure fidelity to program standards while using flexibility and creativity to meet match and family needs.
- Plan and organize activities for matches and attend agency events to support families and program growth.
Requirements
- Minimum education: High school diploma/GED; bachelor’s degree or two years of higher education in a relevant field preferred.
- Two years of related work experience (e.g., social work, counseling, child development).
- Strong communication and confidentiality skills.
- Proficiency in Microsoft Office and standard office equipment.
- Valid NM driver’s license, insurance, and access to a personal vehicle.
- Ability to work collaboratively with diverse stakeholders.
Nice to Have
- Experience with both youth and adult populations.
- Familiarity with New Mexico’s cultural and economic landscape.
- Bilingual (English/Spanish).
What We Offer
- Health, Dental, and Vision Insurance.
- 401K plan with employer matching.
- Paid Time Off and Paid Holidays.
- Flexible working hours to accommodate evening and weekend events.
- Opportunity to make a meaningful impact in the community.
This remote Program Specialist role at Big Brothers Big Sisters offers a unique opportunity to empower youth through mentorship while enjoying competitive benefits and a supportive work environment.
Who Will Succeed Here
Strong ability to utilize Microsoft Office Suite for effective reporting and presentation of mentorship programs, ensuring clarity and engagement in communication with stakeholders.
Demonstrates a proactive approach to virtual collaboration, effectively managing remote communications and fostering relationships with mentors and mentees through digital platforms.
Possesses a deep understanding of child development principles and risk management strategies, enabling the identification and mitigation of potential challenges in mentorship scenarios.
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