Pre-Sales Operations Specialist - Remote

About the Role

We are seeking a talented Pre-Sales Operations Specialist - Remote to join our dynamic team. In this role, you will play a crucial part in supporting our sales operations, ensuring that our pipeline generation and lead management processes run smoothly. As a Pre-Sales Operations Specialist, you will collaborate with various teams to enhance our sales strategies and improve customer engagement.

What You'll Do

• Coordinate pre-sales activities, including lead generation and qualification, to support the sales team in achieving their targets.
• Manage and optimize the sales pipeline using CRM tools such as Salesforce and Microsoft Dynamics.
• Prepare and maintain accurate data reports to track sales performance and identify opportunities for improvement.
• Assist in the preparation of contracts and proposals, ensuring compliance with company standards.
• Collaborate with marketing to develop and execute effective marketing campaigns that drive lead generation.
• Provide administrative support to the sales team, including meeting coordination and event management.
• Engage with customers to understand their needs and provide exceptional service throughout the sales process.
• Participate in cross-functional projects to enhance overall business development efforts.

Requirements

• 2-5 years of experience in sales operations or a related field.
• Strong proficiency in CRM systems, particularly Salesforce and Microsoft Dynamics.
• Excellent communication and problem-solving skills.
• Ability to manage multiple projects and meet deadlines effectively.
• Experience with data analysis and reporting.
• Proficient in Microsoft Office Suite.

Nice to Have

• Experience in web development or design.
• Familiarity with marketing automation tools.
• Knowledge of lead management best practices.

What We Offer

• Comprehensive health coverage to support your well-being.
• 401(k) plan with company contribution for your future.
• Paid time off including vacation and parental leave to maintain work-life balance.
• Discretionary year-end bonuses to reward your hard work.
• Flexible remote and hybrid work options to suit your lifestyle.
• Ongoing learning and development opportunities to grow your skills.
• Wellness programs and team member discounts to enhance your quality of life.
• Community engagement opportunities to make a positive impact.