Post Office Counter Clerk - Customer Service Role

About the Role

We are hiring a Post Office Counter Clerk to join our team at TGJones. This role is part-time, requiring 14 hours per week, with the flexibility to work an additional 8+ hours when needed. As a Post Office Counter Clerk remote, you will provide exceptional customer service, helping customers with travel money, document organization, and managing bills and banking. Your contribution will help connect people across miles and time.

What You'll Do

• Deliver exceptional customer service to all customers.
• Manage queues effectively to ensure quick access to services.
• Maintain high standards of governance and attention to detail.
• Collaborate with team members to support colleagues.
• Adapt to changing company requirements and goals.

Requirements

• Must be over the age of 18 and complete a safeguarding check.
• A passion for providing excellent customer experiences.
• Confidence in communicating with team members.
• Motivation to achieve fantastic results and maintain high standards.
• Flexibility to adapt to various tasks and responsibilities.

Nice to Have

• Previous experience in customer service roles.
• Ability to work in a fast-paced environment.
• Experience in retail or similar sectors.

What We Offer

• In-store employee discounts and generous third-party discounts.
• Employee assistance program for support.
• Flexible shifts to accommodate your schedule.
• Company pension plan for your future.
• A welcoming and inclusive workplace culture.

At TGJones, we value our people as our greatest asset. Joining us means becoming part of a team that invests in development and encourages ideas. Whether you’re just starting out or looking to take the next step in your career, TGJones offers real opportunities to grow and the satisfaction of working for a company that genuinely cares. We are committed to creating an inclusive workplace where everyone can be themselves and do their best. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!