Operations Project Manager - Remote Role at SmartBuyGlasses

About the Role

We are seeking an independent, architect-minded, and highly flexible Operations Project Manager remote to join our Global Operations Project Team. Operating in a 100% remote environment, you will work in close collaboration with the Senior Operations Project Manager (SOPM) and the Chief Operating Officer (COO). This is a high-impact role where you will transform high-level vision into reality. We are looking for a systems thinker who finds energy in resolving ambiguity and possesses the Agile mindset necessary to shift priorities rapidly without losing momentum. You don’t just follow a plan; you build the infrastructure that allows the company to remain a leader in a fast-paced global market.

What You'll Do

• Strategic Collaboration: Partner with the SOPM and COO to define project priorities and transform broad company goals into actionable project architecture.
• Agile Priority Management: Masterfully use Agile/Scrum methodologies to manage project backlogs. You must be able to pivot resources and timelines effectively when company priorities shift, ensuring the team remains focused on the highest-value initiatives.
• End-to-End Ownership: Own the full project lifecycle from "blank slate" ideation to final delivery across Customer Service, Logistics, Merchandising, and Supply Chain.
• Cross-Functional Leadership & Alignment: Drive project momentum by building strong partnerships across global departments. You will serve as the central point of coordination, providing regular, transparent updates to stakeholders and higher management to ensure total alignment on progress, risks, and strategic pivots.
• Strategic Discovery: Proactively audit current operational processes by interviewing stakeholders to identify hidden bottlenecks and design innovative, data-backed solutions.
• BAU Transition: Ensure long-term scalability by creating comprehensive operational playbooks and managing a structured handover to department leadership once projects reach the Business As Usual (BAU) phase.

Requirements

• Experience: 3–5 years of PM experience in Operations, Logistics, or Supply Chain.
• Agile Mastery: Expert-level understanding of Agile/Scrum, specifically in managing shifting priorities and changing scopes.
• Technical Skills: Proficiency in Jira/Asana and strong analytical ability to visualize data for executive reporting.
• English Proficiency (C1 Level): Excellent written and verbal English is mandatory. You must be able to influence senior stakeholders across diverse cultural backgrounds and write high-clarity technical documentation.

Nice to Have

• Experience with data visualization tools like QuickSight.
• Previous experience in a global e-commerce environment.
• Familiarity with supply chain management principles.

What We Offer

• Strategic Influence: Direct line to the COO and the ability to influence the operational backbone of a global leader in eyewear.
• True Autonomy & Flexible Hours: We value results over "hours logged." We provide the vision; you build the roadmap.
• KPI-Driven Performance Bonus: Your hard work is rewarded. We offer a performance bonus specifically tied to project goal completion and the successful delivery of strategic KPIs.
• Security & Wellbeing: Comprehensive package including Paid Annual Leave and Sick Leave.
• Global Remote Culture: A team that values asynchronous efficiency, clear documentation, and respect for your autonomy.