Mid-Senior Quality Control Manager - Design Services

About the Role

We are seeking a Mid-Senior Quality Control Manager to join our team at DesignGuru. This is a full-time, remote position where you will have the opportunity to build and shape a quality control department from the ground up. As a Quality Control Manager, you will define what quality means at DesignGuru and ensure that our creative output consistently meets high standards.

What You'll Do

• Build, lead, and mentor a high-performing quality control team.
• Design and implement scalable QC processes, workflows, and quality standards.
• Establish clear criteria and frameworks for evaluating design work across all project types.
• Conduct quality audits and provide strategic feedback to design teams and leadership.
• Collaborate with project managers and creative directors to optimize delivery timelines without compromising quality.
• Identify patterns in feedback and work with leadership to implement systemic improvements.
• Create documentation, training materials, and best practices to elevate team-wide quality.
• Track quality metrics and report on trends, risks, and opportunities to senior leadership.
• Foster a culture of continuous improvement and creative excellence.

Requirements

• 5+ years of experience in design, creative operations, or quality management (agency experience preferred).
• 2+ years leading teams or managing people in a creative environment.
• Strong design background with expert understanding of visual design principles, brand systems, and creative strategy.
• Proven track record building or scaling quality processes in a fast-paced environment.
• Excellent leadership and coaching skills — you know how to develop talent and give feedback that elevates.
• Strategic thinker who can balance quality standards with business needs and deadlines.
• Outstanding communication skills across all levels, from designers to C-suite.
• Experience with design tools like Adobe Creative Suite, Figma, and project management platforms.
• Process-oriented with a data-driven approach to measuring and improving quality.

Nice to Have

• Experience in a remote work environment.
• Knowledge of additional design software.
• Familiarity with agile project management methodologies.

What We Offer

• Competitive salary + performance-based bonuses + leadership equity potential.
• Fully remote team with flexible hours.
• Opportunity to build and shape a department from the ground up.
• Work with a talented, global team on diverse, high-impact projects.
• Creative, supportive, startup-minded culture with room to grow.
• Access to premium tools, design resources, and team retreats.
• Direct impact on company growth and reputation.

If you're a quality-obsessed leader ready to build something meaningful — let's set a new standard together. Apply now and show us your vision for excellence.