IT Infrastructure Technician - Remote Opportunity

About the Role

We're hiring an IT Infrastructure Technician to join our dynamic team at Bending Spoons. This is a fantastic opportunity for a motivated individual looking to grow their career in IT while working remotely. As an IT Infrastructure Technician, you'll play a crucial role in supporting our team and ensuring our IT systems run smoothly.

What You'll Do

• Support Spooners with day-to-day IT needs, resolving helpdesk requests related to hardware, software, and SaaS tools.
• Lead the integration of IT stacks from newly acquired companies into a centralized ecosystem, ensuring compatibility and high standards.
• Maintain the office IT infrastructure, including networking, conferencing, and access control systems.
• Manage hardware and software onboarding and offboarding for Spooners, ensuring devices and accounts are correctly set up.
• Provide hands-on technical support for live events, handling setup and real-time troubleshooting.

Requirements

• Strong reasoning ability to solve complex problems and think critically.
• Ambition and drive to excel in your IT & Network Engineering career.
• Team spirit, with a willingness to support your colleagues and contribute to team success.
• Proficiency in English, both written and spoken.
• Entry-level experience in IT support or related fields is preferred.

Nice to Have

• Experience with IT infrastructure management.
• Familiarity with SaaS tools and cloud services.
• Basic knowledge of networking concepts.

What We Offer

• Incredible growth opportunities within a talented, entrepreneurial team.
• Competitive salary with access to equity in the company.
• Flexible working hours and remote work options.
• Comprehensive relocation support for those moving to Italy.
• Unlimited backing for learning and training.
• Top-of-the-market health insurance and generous parental support.
• A yearly retreat to a stunning location.