IT Engineer - Endpoint Management & Security for Design Platform

About the Role

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. We are hiring an IT Engineer remote to join our dynamic team. This role focuses on endpoint management and security, especially for macOS, with a strong emphasis on automation and reliable software delivery. As an IT Engineer remote, you will collaborate closely with IT Operations, Security, and cross-functional partners to develop, manage, and secure Figma’s internal IT services and employee device experience.

What You'll Do

• Contribute to the ongoing management and improvement of our macOS endpoint program: provisioning, enrollment, configuration, compliance, patching, troubleshooting, and deprovisioning.
• Build and maintain software deployment and update workflows with safe rollout patterns and measurable success criteria.
• Develop automation using Bash/Python, APIs, and Git-based workflows to reduce repetitive work and improve reliability.
• Implement and operationalize endpoint security controls in partnership with Security.
• Improve operational rigor: documentation, runbooks, change management, and incident follow-through.
• Communicate endpoint changes clearly to impacted audiences.
• Work in a “configuration as code” mindset where applicable.
• Collaborate effectively on office connectivity initiatives with familiarity in Meraki.

Requirements

• Significant hands-on experience managing macOS endpoints in an enterprise environment (typically 5+ years).
• Strong experience administering a modern MDM / endpoint management platform.
• Solid understanding of macOS security and management fundamentals.
• Proficiency in Bash and/or Python, plus comfort working with APIs.
• Comfortable with GitOps/configuration-as-code workflows.
• Working familiarity with Meraki and cloud-managed networking concepts.

Nice to Have

• Experience with identity-adjacent endpoint controls.
• Familiarity with endpoint visibility/telemetry tooling.
• Demonstrated proficiency in improving or modernizing endpoint management programs.
• Experience operating in a global environment with distributed offices.

What We Offer

• Competitive salary and benefits package.
• Remote work flexibility.
• Opportunities for professional growth and development.
• A diverse and inclusive work environment.
• Support for work-life balance.

At Figma, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product, and our community to flourish. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.