Institutional Sales Manager - Crypto Remote

About the Role

We are seeking an experienced Institutional Sales Manager - Crypto Remote to join our dynamic team at BitMEX. This role focuses on building relationships and driving revenue-generating activities with institutional clients in the crypto space. You will leverage your fluency in Mandarin and your strong network to onboard Hedge Fund and Asset Manager clients, particularly those with a background in traditional electronic derivatives markets.

What You'll Do

• Identify new prospect clients, guiding them through onboarding and initial trading phases.
• Deliver best-in-class coverage and support to our Institutional and individual VIP clients, fostering deep relationships to drive increased trading volumes, liquidity, and loyalty.
• Promote available tools, products, and strategies to empower clients in maximizing their trading potential on the BitMEX platform.
• Serve as the primary point of contact for our Institutional customers, owning all direct communications.
• Gather, analyze, and regularly report on client feedback, including issues, recommendations, and criticisms, linking them directly to trading activity.
• Collaborate closely with BitMEX Product and Engineering teams to explain the priority of client issues and craft effective solutions, including writing specific improvement proposals.
• Maintain a thorough understanding of the BitMEX trading platform, current and future product/service offerings, and their impact on the client base.
• Clearly articulate the BitMEX value proposition and tailor it to diverse client segments.
• Suggest and implement process enhancements to boost team efficiency and elevate coverage quality.
• Maintain a current awareness of industry-related developments and competitive landscapes.
• Represent BitMEX at relevant industry conferences (occasional travel required) to stay abreast of developments, enhance brand image, and solidify relationships.

Requirements

• Minimum of 5 years of direct experience engaging with Hedge Fund and Asset Manager clients within the digital asset industry.
• Proven track record of achieving sales KPIs and successfully expanding client bases.
• Existing client relationships within the client sector and the cryptocurrency industry are highly desirable.
• Experience managing electronic trading relationships with the target client group is strongly preferred.
• Fluent Mandarin and business-level English are mandatory for this position.
• Exceptional client-facing communication, interpersonal, and presentation skills, with a proven ability to engage professionally with high-value clients.
• Strong strategic thinking capability to map out the client universe and understand and address complex client needs.
• An entrepreneurial mentality with a strong sense of personal accountability and ownership.

Nice to Have

• Enjoy networking and building rapport in professional settings.
• Ability to thrive under pressure and excel with limited direction.
• A collaborative team player with strong interpersonal skills, showcasing leadership potential and ambition.

What We Offer

• Work from home to help you find the perfect balance between work, family, and personal life.
• 25 days of annual leave, on top of public holidays, as well as maternity, paternity, and childcare leave.
• A top-tier comprehensive medical, dental, and vision policy for you and your dependents.
• Professional development allowance to support your career advancement.
• Access to our annual wellness benefits to cultivate your physical and mental growth.
• Team building and offsite events to bring our global team closer.
• Life insurance coverage to provide a safety net for your family’s future.