Engineering Lead - Enterprise Technology (Remote)

About the Role

We're looking for an Engineering Lead to build and lead our Enterprise Technology function. This Engineering Lead remote position will allow you to own three critical pillars—IT Support, Systems Engineering, and IT Automation—managing a team while staying deeply technical yourself. This isn't a role where you manage from a distance. You'll architect our Google Workspace environment, define our SaaS strategy, and build a team that delivers exceptional internal service.

As an Engineering Lead remote, you'll leverage AI to transform how we deliver support and automate workflows, finding high-impact opportunities to scale the team's effectiveness. You'll ensure our enterprise systems are audit-ready, our operations are frictionless, and our technology investments deliver measurable ROI.

What You'll Do

• Own the strategy and administration of our Google Workspace environment at scale, including security configurations, organizational policies, and optimization.
• Manage our SaaS application portfolio and IAM practices—driving consolidation, ensuring ROI, and partnering with Security on access governance.
• Oversee our endpoint strategy across ChromeOS, Mac, and mobile (BYOD and company-managed devices), including MDM administration.
• Define and execute the automation roadmap for enterprise technology, leveraging AI to scale support and reduce manual work.
• Build, lead, and develop a team spanning IT Support, Systems Engineering, and IT Automation.
• Engage stakeholders across technical and non-technical teams to define requirements, understand pain points, and align on priorities.
• Establish documentation standards and communication frameworks that ensure visibility into team progress and initiatives.
• Be a visible, hands-on leader who models the technical depth and customer focus you expect from your team.

Requirements

• People management experience leading technical teams, ideally in enterprise technology, IT operations, or systems engineering.
• Experience managing enterprise environments at a similar scale to Anchorage, particularly distributed or remote-first organizations.
• Deep expertise with Google Workspace administration (organizational structure, security policies, Drive management, identity).
• Experience managing a diverse SaaS portfolio—vendor relationships, license optimization, consolidation initiatives.
• Strong foundation in IAM principles and experience implementing access governance frameworks.
• Track record leading cross-functional technical initiatives from definition through delivery.
• Ownership mentality—you define solutions independently in ambiguous environments and take accountability for outcomes.

Nice to Have

• Proficiency in scripting (Python, JavaScript, Apps Script) to build custom automations.
• Experience with Jira administration, ServiceNow, or similar ITSM platforms.
• Background with MDM platforms (Kandji, Jamf).
• Experience with hardware deployment processes or physical office IT infrastructure.
• Previous work automating employee lifecycle processes (onboarding, offboarding, transfers).

What We Offer

• Competitive salary in the range of $150,000 to $180,000 annually.
• Flexible remote work environment with 1-2 days per week in our NYC office for collaboration.
• Opportunities for professional development and growth.
• Access to cutting-edge technology and tools.
• Supportive team culture that encourages innovation and creativity.
• Health and wellness benefits.
• Equity options for eligible employees.