EIT Engineering Team Lead - Remote

About the Role

We are seeking an experienced EIT Engineering Team Lead to oversee the reliability, stability, and performance of our enterprise intelligence automation ecosystem. This EIT Engineering Team Lead remote position will allow you to lead a dynamic team that provides operational support for automation processes, ensuring rapid incident resolution, managing platform health, and driving continuous improvement across our automation landscape.

What You'll Do

• Manage the day-to-day operations of a team focused on maintaining and developing systems while supervising system modifications.
• Assign, monitor, and review progress and accuracy of work to ensure high-quality outcomes.
• Provide staff management oversight, including hiring, promoting, and making recommendations for staff development.
• Conduct performance reviews and assessments, managing performance, engaging in skills assessment, and promoting professional growth.
• Direct, motivate, and develop staff, maximizing their contributions and professional growth.
• Ensure adherence to policies, plans, objectives, budgets, and staffing allocations.
• Manage and track team-level project details, serving as the technical subject matter expert.
• Participate in a weekly on-call rotation to support team operations.

Requirements

• Bachelor's Degree in a Computer Science-related field or equivalent work experience.
• 5 years of experience with information technology concepts, application development, and/or enterprise system maintenance methodology.
• 5 years of systems maintenance and/or programming experience.
• 3 years of expert working knowledge of at least one programming language and/or one enterprise system in use at BCBST.
• Hands-on experience with RPA platform tools, preferably UiPath.
• Familiarity with ITSM tools such as ServiceNow, Jira, or Cherwell.
• Strong analytical, communication, and leadership skills.
• Experience leading IT production support teams or IT operations teams.

Nice to Have

• Agile Team Coach, Scrum Master, or Product Owner experience.
• Intelligence automation experience.
• Knowledge of Azure DevOps (ADO).

What We Offer

• Competitive salary range of $140,000 - $160,000 annually.
• Fully remote work environment with occasional travel to our Chattanooga, TN headquarters.
• Comprehensive benefits package including health insurance and professional development opportunities.
• Supportive team culture focused on continuous improvement and innovation.
• Flexible work hours to accommodate personal commitments.