Care Manager - Bilingual Spanish or Mandarin (Remote)
About the Role
We are looking for a dedicated Care Manager to join our team at The Child Center of NY. This is a remote position where you will play a crucial role in strengthening children and families by providing essential support and guidance. As a Care Manager, you will be responsible for participating in outreach and enrollment, assisting individuals, family members, and caregivers in accessing available services. Your work will directly impact the lives of over 40,000 children and their families each year.
What You'll Do
- Conduct outreach and recruitment efforts to ensure accurate placement of eligible individuals and families.
- Complete intake, enrollment, and ongoing assessments for enrolled members.
- Facilitate interdisciplinary collaboration among providers, families, and caregivers.
- Ensure families are aware of all support services and entitlements available to them.
- Advocate for individuals and families by serving as a liaison between them and other programs.
- Conduct office, home, and community visits to assess family needs and service delivery.
- Assist in coordinating services for special needs, providing necessary support to families with children with disabilities.
- Monitor compliance with all Federal, State, and Local regulations using data management systems.
Requirements
- Bachelor’s degree in Human Services or a related field.
- At least 2 years of experience in Human Services, Psychology, or a related field.
- Coursework in social work principles, child development, counseling, or psychology.
- Ability to plan and carry out assignments independently.
- Strong prioritization skills and ability to multi-task.
- Home visits are required in the Queens or Long Island area.
What We Offer
- Medical, Dental, and Vision Insurance.
- Generous Paid Time Off.
- 401k Pension with Employer Contribution.
- Flexible Spending and Commuter Benefits Accounts.
- Employer-paid short-term & long-term disability, life, and AD&D insurance.
- Employee Assistance Program.
This Care Manager position offers a unique opportunity to support families in need while working remotely. With competitive benefits and a strong community impact, it's a fulfilling role for those passionate about human services.
Who Will Succeed Here
Proficient in data management tools such as Salesforce or Excel for tracking client interactions and service outcomes, enabling effective case management and reporting.
Demonstrates cultural competence and empathy, particularly in bilingual settings (Spanish or Mandarin), to effectively engage with diverse families and understand their unique challenges.
Possesses a proactive mindset and strong self-organization skills to thrive in a remote work environment, balancing multiple cases and outreach activities efficiently.
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