Associate Director of Change Delivery and Operations - Remote

About the Role

We are seeking an experienced Associate Director of Change Delivery and Operations to join our team remotely. In this pivotal role, you will lead the design and implementation of change strategies across the Integrated Marketing Organization, ensuring alignment with business objectives and regulatory requirements. As an Associate Director of Change Delivery and Operations, you will provide operational leadership for our Dublin-based Training & Change Management associates, helping to build a scalable operating model and guiding users through complex process and technology changes to support business objectives and enhance operational effectiveness.

What You'll Do

• Provide operational leadership for all Dublin-based associates in the Training & Change Management team.
• Develop and lead comprehensive change management strategies for large-scale projects.
• Partner with business leaders and project teams to assess change impacts, identify key stakeholders, and determine change readiness.
• Design and execute detailed change action plans including communication, training, stakeholder engagement, and risk mitigation tactics.
• Align change plans to organizational priorities, coordinating end user impact across change initiatives.
• Provide recommendations on effective change interventions and monitor adoption progress, frequently reporting out to leadership.
• Measure and report on change effectiveness, using data to refine approaches and ensure successful outcomes.
• Coach and mentor change champions to build internal change capability within the organization.
• Contribute to change capability development within the organization.
• Work effectively and efficiently as part of a team, incorporating stakeholder feedback, and ensuring deliverables are accurate, high quality, on time, and within budget.

Requirements

• Bachelor’s degree in Business Administration, Organizational Development, Education, or a related field.
• Minimum 7 years’ experience in change management, consulting, or adult learning roles.
• Proven success leading complex change programs in large, matrixed organizations.
• Strong communication skills with the ability to influence stakeholders at all levels.
• Demonstrated project management skills, including planning and cross-functional collaboration.
• Experience in pharmaceutical, biotech, or healthcare industries.

Nice to Have

• Certification in change management methodologies (e.g., Prosci, ACMP).
• Familiarity with emerging technologies such as Generative AI and Agentic AI.

What We Offer

• Competitive salary and benefits package.
• Remote work flexibility.
• Opportunities for professional development and growth.
• A commitment to diversity and inclusion in the workplace.
• Access to cutting-edge technologies and methodologies.