Arcade Attendant - Family Entertainment Center

About the Role

Join Family Entertainment Group as an Arcade Attendant and play a vital role in creating a fun and engaging environment for guests. This Arcade Attendant remote position is perfect for individuals who enjoy working in a dynamic setting and are passionate about delivering exceptional customer service.

What You'll Do

• Greet and assist guests with a friendly and helpful attitude to ensure a memorable experience.
• Operate point-of-sale systems and handle cash, credit, and vouchers accurately.
• Stay informed about promotions, returns, exchanges, and security procedures to assist guests effectively.
• Maintain records related to daily sales and transactions to support arcade operations.
• Monitor the arcade floor for safety concerns and address security risks when observed.
• Answer guest questions about games, activities, and merchandise to enhance their experience.
• Load tickets and prizes into machines and restock merchandise displays to keep the arcade well-maintained.
• Demonstrate and explain arcade games or products to guests, ensuring they understand how to play.
• Handle guest complaints professionally and escalate issues when necessary to maintain guest satisfaction.
• Clean games, tables, counters, and shelves to ensure a tidy environment for all guests.
• Conduct inventory and assist with stocking items to ensure availability of merchandise.
• Troubleshoot and clear token or ticket jams to keep games running smoothly.
• Support minor game maintenance and assist with moving games or equipment as needed.
• Take out trash and assist with general cleanliness and organization of the arcade.
• Perform any other duties as assigned by the General Manager.

Requirements

• High school diploma or equivalent required.
• Friendly, professional demeanor with strong communication skills.
• Ability to work flexible shifts, including nights, weekends, and holidays.
• Basic math and cash-handling skills are essential for this role.
• Able to lift up to 30 pounds and stand for extended periods.

What We Offer

• Competitive salary starting at $28,000 annually.
• Flexible work hours with full-time and part-time options.
• Opportunity to work in a fun and engaging environment.
• Training and development opportunities to enhance your skills.
• Employee discounts on arcade games and merchandise.
• Supportive team culture focused on guest satisfaction.

Apply now to join our growing team and help us create memorable experiences in our locations. Family Entertainment Group is an equal opportunity employer.