Technology Vendor Manager - Remote Role at MoonPay

About the Role

We’re hiring a Technology Vendor Manager to join our team at MoonPay. In this remote role, you will oversee the end-to-end lifecycle of technology supplier relationships, ensuring that we maximize value and minimize risk across all vendor engagements.

What You'll Do

• Develop and maintain strong relationships with key technology vendors and service providers.
• Lead regular vendor performance reviews, focusing on SLAs, KPIs, and continuous improvement initiatives.
• Oversee vendor onboarding, due diligence, compliance checks, and risk assessments.
• Manage escalation processes for underperforming vendors and drive corrective action plans.
• Oversee the full procurement lifecycle for hardware, software, cloud services, and IT professional services.
• Partner with technical teams to understand requirements and identify optimal sourcing strategies.
• Execute RFPs/RFIs/RFQs, evaluate proposals, and guide vendor selection processes.
• Lead contract negotiations, renewals, and amendments to secure favorable terms and cost efficiencies.

Requirements

• Bachelor’s degree in Business, Information Technology, Supply Chain, or related field; MBA or relevant certification preferred.
• 5–8+ years of experience in IT vendor management, procurement, sourcing, or contract management.
• Proven experience negotiating technology contracts (SaaS, cloud, hardware, managed services, etc.).
• Strong knowledge of IT procurement processes, contract law fundamentals, and vendor governance models.
• Excellent negotiation, communication, and stakeholder-management skills.
• Ability to analyze complex data, budgets, and vendor performance metrics.
• Detail-oriented with a strong sense of ownership and accountability.
• Experience working in fast-paced, high-growth environments is preferred.

Nice to Have

• Experience in the crypto or blockchain industry.
• Familiarity with compliance and regulatory requirements in technology procurement.
• Knowledge of emerging technologies and trends in the tech vendor landscape.

What We Offer

• Competitive salary package.
• Equity package: All employees have ownership at MoonPay.
• Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards.
• Unlimited holidays: You have the autonomy to choose when to work.
• Hybrid working schedule: Work fully remotely or from your nearest Moonbase.
• Private Healthcare benefits: To protect you and your loved ones.
• Annual training budget: We support your training journey every step of the way.
• Home office setup allowance: Create the home office of your dreams.