Technical Key Account Manager - Food & Beverage

About the Role

We are seeking a Technical Key Account Manager (remote) to join our dynamic team at Datwyler. This role is pivotal in ensuring customer success and driving sustainable business growth within the Food & Beverage sector. As a Technical Key Account Manager remote, you will lead technical project management activities, build long-term customer relationships, and provide strategic support to enhance sales initiatives.

What You'll Do

• Provide technical consulting in the customer's product (pre-)development process.
• Acquire new orders through technical contacts with customers.
• Support customer inquiries and clarify technical specifications.
• Independently implement projects and coordinate internal and external resources to ensure project success.
• Clarify technical customer requirements and channel essential technical information from the market into the organization.
• Lead weekly interdisciplinary coordination meetings with production planning.
• Act as the primary point of contact for customers regarding project planning and execution.
• Support the Head of Sales in commercial discussions with customers.

Requirements

• Formal training with proven expertise in project management and a profound technical understanding.
• Strong communication skills and a sensitive approach in dealing with customers and strategic partners.
• Experience in sensitive commercial negotiations and manufacturing processes in the food and beverage sector.
• Agile, innovative, analytical mindset with a systematic work method to develop customized solutions.
• Fluency in English and German (C2 level), with French as an advantage.

Nice to Have

• Experience in project management within a technical field.
• Familiarity with food safety regulations and standards.
• Previous experience in a customer-facing role.

What We Offer

• Competitive salary and flexible working hours.
• Hybrid work options and strong support for professional development.
• At least 5 weeks of vacation plus additional days based on age.
• Above-average pension fund with higher employer contributions.
• Comprehensive health and wellbeing program.
• Attractive employee discounts and partner benefits.
• Free parking and company events.
• A collaborative, people-oriented culture.

Ready to join us as a Technical Key Account Manager remote? Click “Apply now” to start your journey with Datwyler. For further questions, reach out to Julia Mathis (HR Business Partner) at julia.mathis@datwyler.com or call +41 41 875 12 83.