Support Associate - Remote Customer Service Role

About the Role

We are looking for a Support Associate - Remote to join our innovative team at Chico's FAS. This role is perfect for individuals who are customer-obsessed and thrive in a collaborative environment. As a Support Associate, you will play a crucial role in supporting a customer and product-focused sales culture where our core principles are at the forefront of all operations.

What You'll Do

• Process merchandise efficiently, ensuring items are stored, ticketed, and easily located for replenishment on the sales floor.
• Assist with stock processing, stockroom organization, and visual merchandising to maximize sales opportunities.
• Model and promote the Most Amazing Personal Service (MAPS) principles, providing a cohesive omni-channel experience for customers.
• Participate in pricing changes and markdowns, ensuring accurate inventory management.
• Collaborate with team members to maintain boutique cleanliness and organization, contributing to a positive shopping environment.
• Adapt to technology provided by the company and assist customers using headsets for communication.
• Seek personal development opportunities and readily solicit feedback to enhance your skills.
• Perform other duties as assigned, contributing to the overall success of the store.

Requirements

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to stand for the majority of the shift and lift up to 50 lbs.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Exposure to visual merchandising and product placement techniques is desired.
• Regular attendance is essential to ensure adequate coverage to meet company objectives.

Nice to Have

• Experience in retail or customer service roles.
• Familiarity with inventory management systems.
• Knowledge of current retail trends and customer preferences.

What We Offer

• Competitive salary ranging from $35,000 to $45,000 annually.
• Opportunities for career growth and development within the company.
• Flexible work schedule with remote work options.
• Inclusive and collaborative team environment.
• Employee discounts on products and services.
• Comprehensive training and support to help you succeed.
• Health and wellness benefits.
• Equal opportunity employer committed to diversity and inclusion.