Talantix.io
Western Digital•03.03.26
AI SCORE 8.5

ServiceNow Solutions Technical Architect - Remote

$130K–$160K/year
RemoteITSM Solutions
ServiceNow•ITSM•ITOM•HRSD•JavaScript•Agile•Cloud Solutions•Technical Architecture

About the Role

We are seeking a ServiceNow Solutions Technical Architect - Remote to join our dynamic team. In this role, you will leverage your expertise in ServiceNow to design and implement solutions that enhance IT service management (ITSM) and IT operations management (ITOM). As a remote architect, you will work collaboratively with cross-functional teams to deliver innovative solutions that meet our clients' needs.

What You'll Do

  • Design and implement ServiceNow solutions tailored to client requirements.
  • Lead technical discussions and workshops with stakeholders to gather requirements and define project scope.
  • Develop architectural blueprints and documentation for ServiceNow implementations.
  • Provide technical leadership and mentorship to junior team members.
  • Collaborate with development teams to ensure successful integration of ServiceNow with other systems.
  • Stay updated on ServiceNow platform enhancements and industry trends to recommend improvements.
  • Support the deployment of ServiceNow solutions in various environments, ensuring best practices are followed.
  • Engage in continuous improvement initiatives to optimize ServiceNow performance and user experience.

Requirements

  • 5+ years of experience as a Technical Architect, with a focus on ServiceNow solutions.
  • Strong understanding of ITSM, ITOM, and HRSD processes.
  • Proficiency in ServiceNow platform features, modules, and integrations.
  • Experience with Agile methodologies and project management.
  • Excellent communication and interpersonal skills for client interactions.
  • Ability to work independently in a remote environment.
  • Relevant certifications in ServiceNow architecture or administration are a plus.
  • Experience with cloud solutions and enterprise architecture is desirable.

Nice to Have

  • Familiarity with JavaScript and web development technologies.
  • Knowledge of Linux systems and datacenter operations.
  • Experience in client consulting and account management.

What We Offer

  • Comprehensive benefits package including medical, dental, and vision insurance.
  • Paid vacation and sick leave.
  • Employee stock purchase plan.
  • Tuition reimbursement and professional development opportunities.
  • Flexible spending and health savings accounts.
  • 401(k) plan with employer matching.
  • Short and long-term incentive plans.
  • Employee assistance program and legal plan options.
Why This Job8.5 of 10

This remote ServiceNow Solutions Technical Architect role offers a competitive salary and comprehensive benefits, making it a great opportunity for experienced professionals.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

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Proficient in ServiceNow modules such as ITSM, ITOM, and HRSD, with hands-on experience in designing custom solutions using JavaScript to enhance platform capabilities.

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Strong adaptability to remote work environments, demonstrating self-motivation and effective time management skills to balance multiple projects and collaborate with cross-functional teams across different time zones.

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A strategic thinker with a solid understanding of cloud solutions and technical architecture, capable of translating business requirements into scalable ServiceNow implementations.

Learning Resources

→ServiceNow Fundamentalscourse
→ServiceNow Developer Documentationguide
→JavaScript for ServiceNow Developerscourse

Career Path

ServiceNow Solutions Technical Architect - Remote(Now)→ServiceNow Senior Architect(1-2 years)→ServiceNow Principal Architect or IT Director(3-5 years)

Market Overview

Market Size 2024
$11.4B
Annual Growth
24.3%
AI Adoption
35%
Investment
+45%
Labour Demand
+30%
Avg Salary
$145K

Skills & Requirements

Required
ServiceNowITSMITOM
Growing in Demand
ServiceNow IntegrationHubDevOps PracticesCloud Security
Declining
JavaScript (jQuery)On-Premises ITSM Solutions

Domain Trends

Increased Adoption of AI in ITSM
Over 35% of organizations are integrating AI solutions within their ITSM tools, enhancing automation and user experience.
Shift to Cloud-Native Solutions
By 2025, 70% of ITSM solutions will be cloud-based, reflecting a significant shift from traditional on-premises systems.
Growing Demand for ITOM Capabilities
The need for IT Operations Management (ITOM) solutions is expected to grow by 40% as organizations seek better visibility and control over their cloud environments.

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