Talantix.io
Remote Position•28.01.26
AI SCORE 8.5

Senior Product Owner - Customer CRM for Genentech

$200K–$371K/year
OfficeHealthTechWWRelocation
CRM•Veeva•Salesforce•AI•Product Strategy•Data Analysis

About the Role

We are seeking a Senior Product Owner for Customer CRM to join our team at Genentech. This role is pivotal in leading the strategy and delivery of CRM products that enhance our commercial and medical engagements. As a Senior Product Owner for Customer CRM remote, you will oversee the end-to-end capabilities that enable seamless interactions with healthcare professionals and organized customers.

What You'll Do

  • Define and execute the product strategy and roadmap for CRM products, ensuring alignment with enterprise objectives.
  • Collaborate with business stakeholders to understand customer needs and prioritize features that drive measurable outcomes.
  • Lead the advancement of CRM capabilities through AI and workflow automation, enhancing operational efficiency.
  • Drive alignment across cross-functional teams to deliver cohesive CRM solutions that meet internal customer needs.
  • Utilize data insights to refine CRM capabilities and optimize key performance indicators reflecting user experience and business impact.

Requirements

  • Bachelor’s degree in business, technology, or a related field.
  • 10+ years of experience in product management, with at least 5 years focused on CRM products.
  • Proven ability to lead product strategy and execution at a senior level.
  • Strong technical proficiency in CRM platforms, particularly Veeva and Salesforce.
  • Experience in highly regulated industries, preferably pharmaceutical or healthcare.

Nice to Have

  • Advanced degree (MBA or equivalent).
  • Hands-on experience with CRM platforms relevant to life sciences.
  • Familiarity with omnichannel engagement platforms and digital marketing technologies.

What We Offer

  • Competitive salary range of $199,500 to $370,500 annually.
  • Discretionary annual bonus based on performance.
  • Comprehensive health insurance and 401(k) retirement plan.
  • Relocation benefits available for the right candidate.
  • Opportunity to work in a collaborative environment focused on innovation and patient engagement.
Language Requirements
EnglishC1
BasicIntermediateAdvancedNative
Why This Job8.5 of 10

This Senior Product Owner role offers a unique opportunity to lead CRM strategies at Genentech, a leader in the HealthTech industry, with a competitive salary and relocation benefits.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

→

Proficient in CRM technologies such as Salesforce and Veeva, with a strong understanding of how to leverage AI to enhance customer engagement strategies.

→

Adaptable and collaborative in an office environment, thriving on face-to-face interactions with cross-functional teams to drive product strategy and execution.

→

Experienced in data analysis and product strategy, with a proven track record of leading product initiatives that align with both commercial and medical objectives in the biotechnology sector.

Learning Resources

→Salesforce CRM Basicscourse
→Understanding Veeva CRMguide
→AI in CRM: The Future of Customer Engagementarticle

Career Path

Senior Product Owner - Customer CRM(Now)→Director of Product Management(1-2 years)→Vice President of Product Strategy(3-5 years)

Market Overview

Market Size 2024
$80B
Annual Growth
14.2%
AI Adoption in CRM
60%
Investment in CRM Technologies
+35%
Labour Demand for CRM Roles
+22%
Avg Salary for Senior Product Owners
$130K

Skills & Requirements

Required
CRMVeevaSalesforce
Growing in Demand
Customer Journey MappingData Privacy ComplianceAgile Methodologies
Declining
Traditional Marketing AutomationOn-premise CRM Solutions

Domain Trends

Shift Towards AI-Driven CRM
By 2025, 70% of CRM solutions will incorporate AI capabilities, enhancing customer personalization and automation.
Increased Focus on Data Privacy
With 90% of consumers concerned about data privacy, CRM strategies are increasingly prioritizing compliance with regulations like GDPR and CCPA.
Integration of Multi-Channel Customer Engagement
Over 65% of companies are adopting multi-channel strategies, leading to a 30% increase in customer engagement rates.

Industry News

Loading latest industry news...

Finding relevant articles from the last 6 months

All job postings are automatically gathered by algorithms. We do not review or verify listings, be careful when applying and do not sign-in with iCloud or Google services.