Sales and Service Operations Coordinator - Remote

About the Role

We are looking for a Sales and Service Operations Coordinator - Remote to join our dynamic team. In this role, you will play a crucial part in enhancing our sales operations and service delivery, ensuring that our clients receive the best possible support. As a Sales and Service Operations Coordinator, you will work closely with various departments to streamline processes and improve customer satisfaction.

What You'll Do

• Coordinate sales and service operations to ensure efficient workflow and customer satisfaction.
• Utilize CRM tools to manage customer relationships and track sales performance.
• Analyze data to identify trends and opportunities for improvement in sales processes.
• Support the sales team with lead management and appointment coordination.
• Develop dashboards and reports to provide insights into sales performance and operational efficiency.

Requirements

• 2-5 years of experience in sales operations or service coordination.
• Proficiency in Microsoft Excel and Google Sheets for data management and analysis.
• Experience with CRM systems, preferably Salesforce.
• Strong communication skills and ability to work collaboratively in a team environment.
• Knowledge of financial modeling and regulatory compliance is a plus.

Nice to Have

• Experience in the supply chain or order operations industry.
• Familiarity with financial strategy and planning.
• Background in human resources or talent acquisition.

What We Offer

• Opportunity to work in a growing industry with significant career growth potential.
• Collaborative team environment that values your contributions.
• Flexible work arrangements to support work-life balance.
• Engagement in meaningful work that positively impacts the community.