Retail Domain Expert (Subject Matter Expert) - Remote
About the Role
DataForce by TransPerfect is seeking experienced Retail Domain Experts to join our innovative team as a Retail Domain Expert (Subject Matter Expert) - Remote. In this role, you will leverage your deep understanding of retail operations, merchandising, and omnichannel strategy to design workflows, create evaluation frameworks, and ensure that AI-driven tools produce accurate, actionable, and business-relevant outputs across the retail ecosystem. This is a unique opportunity to work on cutting-edge Generative AI and data analytics initiatives.
What You'll Do
- Define key retail processes such as category management, pricing optimization, inventory forecasting, and customer experience design.
- Develop test cases and performance criteria to assess AI's ability to optimize retail decisions.
- Evaluate model performance in product assortment planning, customer segmentation, and supply chain optimization.
- Identify and curate high-quality retail data to train AI models.
- Review model-generated insights and provide expert feedback to improve accuracy.
- Help create tools that improve efficiency, profitability, and customer experience across retail touchpoints.
- Ensure AI models reflect the real-world complexity of modern retail.
- Bridge the gap between AI capabilities and retail expertise.
Requirements
- 5+ years of experience in merchandising, retail operations, or related fields.
- Hands-on experience in AI algorithm refinement or evaluation.
- Strong analytical mindset comfortable with both quantitative and qualitative retail concepts.
- Demonstrated ability to translate complex retail operations into structured processes.
- Strong communication skills to explain retail concepts clearly.
- High attention to detail and commitment to data integrity.
Nice to Have
- Experience with Generative AI tools and methodologies.
- Familiarity with data analytics platforms.
- Understanding of customer experience design principles.
What We Offer
- Opportunity to work on innovative AI-driven projects.
- Flexible work environment.
- Collaboration with leading technology companies.
- Competitive compensation package.
- Access to ongoing training and professional development.
This role offers a unique opportunity to leverage retail expertise in the rapidly evolving AI landscape, making a significant impact on retail operations.
Who Will Succeed Here
Proficient in retail operations with a strong grasp of AI applications in merchandising and customer experience design, enabling the candidate to effectively evaluate AI-driven tools and workflows.
Adaptable and self-motivated, thriving in a fully remote environment by demonstrating exceptional time management skills and the ability to collaborate across different time zones with cross-functional teams.
Possesses a data-driven mindset, utilizing advanced data analytics skills to interpret retail metrics and inform strategic decisions, ensuring that solutions are aligned with business objectives.
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