Remote Senior Product Designer - Ticketing Experience

About the Role

We are seeking a Remote Senior Product Designer to lead the vision and execution of the fan and customer experience across GoFan, the leading platform for high school digital ticketing. In this role, you will shape the broader ticketing ecosystem spanning mobile apps, web surfaces, and box office hardware.

What You'll Do

• Drive the next evolution of the GoFan experience, shaping how the platform serves new markets while maintaining the simplicity and reliability our customers trust.
• Design seamless, conversion-oriented B2C experiences that elevate the fan journey—from event discovery to checkout and entry.
• Help define and visualize the future vision of GoFan, collaborating with product and marketing teams to align design direction with brand and business strategy.
• Contribute to and evolve our design system to ensure consistency, accessibility, and scalability across a growing product ecosystem.
• Mentor and provide feedback to other designers to raise the quality, cohesion, and impact of our product experiences.

Requirements

• 5–8 years of experience in product design, with a portfolio that demonstrates strong systems thinking, polished UI, and measurable product impact.
• Proven success designing consumer-facing (B2C) products with large, diverse user bases—ideally mobile-first and transaction-oriented.
• Proven experience leading design for mobile-first, multi-platform products (native apps + responsive web).
• Mastery of Figma and deep familiarity with design systems, component libraries, and modern design workflows.
• A strategic mindset with the ability to translate product vision into clear, actionable design direction.

Nice to Have

• Strong communication and storytelling skills—you can articulate the “why” behind your work and align teams around a shared vision.
• A collaborative approach that helps teams align around the user and deliver cohesive, high-quality experiences.

What We Offer

• Multiple medical insurance plans to choose from.
• Dental, vision, life, and disability insurance.
• Employee Emergency Fund.
• Company equity (stock options).
• Open PTO policy.
• 401K plan with company match.
• Hybrid/flexible work environment.

This Remote Senior Product Designer role offers an exciting opportunity to impact the future of high school event experiences. Join us at PlayOn and help create seamless interactions that enhance the fan journey!