Talantix.io
Remote Position•27.02.26
AI SCORE 8.5

Remote Senior Digital Program Manager - ECommerce & CRM Focus

$120K–$150K/year
RemoteDigital Transformation
Digital Program Management•eCommerce•CRM•Marketing Automation•Data Analytics•Agile•Waterfall

About the Role

We are seeking a Remote Senior Digital Program Manager to lead our digital transformation initiatives across various sectors, particularly in ECommerce and CRM. As a key player in our team, you will drive strategic projects that enhance client engagement and optimize marketing automation processes. This role is perfect for someone who thrives in a dynamic environment and is passionate about leveraging technology to improve business outcomes.

What You'll Do

  • Lead cross-functional teams to implement digital programs that align with business objectives.
  • Manage stakeholder engagement and ensure effective communication throughout project lifecycles.
  • Utilize your expertise in ECommerce and CRM to enhance client relationships and drive product-led growth.
  • Oversee the integration of marketing automation tools and ERP systems to streamline operations.
  • Analyze data and metrics to inform strategic decisions and improve program performance.

Requirements

  • 5+ years of experience in digital program management, with a focus on ECommerce and CRM.
  • Proven track record of managing complex projects and leading cross-functional teams.
  • Strong understanding of digital marketing strategies and tools, including marketing automation and data analytics.
  • Experience with Agile and Waterfall methodologies.
  • Excellent communication and leadership skills, with the ability to engage stakeholders effectively.

Nice to Have

  • Certification in PgMP or PMP.
  • Familiarity with AWS, SQL, and data engineering principles.
  • Experience in digital fundraising and campaign management.

What We Offer

  • Elective benefits tailored to your location.
  • Career growth opportunities with leadership and professional development programs.
  • Well-being programs addressing financial, physical, and mental health.
  • Commitment to Diversity, Equity & Inclusion with opportunities for participation.
  • Global networking opportunities through onboarding and community activities.
Why This Job8.5 of 10

This Remote Senior Digital Program Manager position offers a unique opportunity to lead impactful digital transformation projects in ECommerce and CRM. With a competitive salary and a strong commitment to diversity, this role is ideal for experienced professionals looking to make a difference.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

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Proficient in utilizing Digital Program Management tools such as JIRA and Trello to manage eCommerce and CRM projects effectively, ensuring agile methodologies are implemented for optimal project delivery.

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Possesses a strong analytical mindset, with the ability to leverage data analytics tools like Google Analytics and Tableau to drive insights that inform marketing automation strategies and enhance client engagement.

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Experienced in managing cross-functional teams in a fully remote setting, demonstrating self-motivation and the ability to foster collaboration and accountability across different time zones.

Learning Resources

→Digital Project Management Guideguide
→Agile Project Management for Digital Projectscourse
→Understanding CRM and ECommerce Analyticsarticle

Career Path

Remote Senior Digital Program Manager - ECommerce & CRM Focus(Now)→Director of Digital Strategy(2-4 years)→Chief Digital Officer(5-7 years)

Market Overview

Market Size 2024
$14.5B
Annual Growth
12.3%
AI Adoption in CRM
65%
Investment in eCommerce Tech
+45%
Labour Demand for Digital Program Managers
+30%
Avg Salary for Senior Digital Program Managers
$120K

Skills & Requirements

Required
Digital Program ManagementeCommerceCRM
Growing in Demand
Customer Journey MappingOmni-channel StrategyData Privacy Compliance (GDPR, CCPA)
Declining
Traditional TelemarketingBasic HTML/CSS

Domain Trends

Increased Focus on Personalization
82% of marketers report that personalized experiences drive higher engagement rates.
Rise of No-Code/Low-Code Platforms
The adoption of no-code/low-code tools is expected to grow by 23% annually, allowing non-technical stakeholders to manage eCommerce projects.
Integration of AI in Marketing Automation
70% of businesses are planning to implement AI-driven marketing automation tools to enhance customer engagement and optimize marketing strategies.

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