Remote SDR Manager - Lead a High-Performing Sales Team

About the Role

UpGuard is on the lookout for a Remote SDR Manager to lead our dynamic Sales Development Representative (SDR) team in the United States. This role is fully remote, allowing you to work from anywhere while driving significant impact in the cybersecurity space. As a Remote SDR Manager, you will play a crucial role in optimizing our sales processes and driving pipeline generation, all while fostering a high-performing team culture.

What You'll Do

• Lead and scale a high-performing SDR team focused on generating qualified pipeline across the US market.
• Coach, develop, and mentor SDRs to elevate prospecting, qualification, and communication performance.
• Own SDR performance metrics, reporting, and dashboards to drive data-informed decision-making.
• Design and deliver a structured onboarding program to rapidly ramp new hires on product, market, and sales methodology.
• Partner with Marketing and Sales to align on campaigns, messaging, and demand generation strategy.
• Drive creative outbound and inbound prospecting across multiple buyer personas.
• Ensure Sales Accepted Opportunities meet quality and volume targets to maintain a healthy, predictable pipeline.
• Implement AI-powered tools and automation to increase efficiency and personalize outreach at scale.
• Leverage CRM and sales enablement tools (HubSpot preferred) to maintain strong data integrity and performance visibility.
• Continuously refine playbooks, processes, and technology to improve SDR productivity and impact.

Requirements

• Proven experience successfully managing and growing a sales development or inside sales team, preferably within a SaaS environment.
• Demonstrable experience with CRM software (HubSpot strongly preferred) and other sales enablement tools.
• A strong analytical mindset with a track record of using data to drive performance improvements and strategic decisions.
• Exceptional coaching, mentoring, and communication skills, with the ability to inspire and motivate a team.
• Deep understanding of sales processes, lead generation, and pipeline management.
• Passion for technology and a keen interest in cybersecurity.
• Obsessed with making customers happy and having an acute understanding of prospect pain points during initial contact.
• Experience or strong understanding of implementing AI and automation solutions to enhance sales development activities.

Nice to Have

• Extensive experience scaling an SDR team in a B2B SaaS company.
• Prior experience in cybersecurity or a related technical product.
• Experience with sales operations and/or marketing automation software beyond just CRM.
• Demonstrated ability to innovate and integrate new technologies into sales development workflows.

What We Offer

• Monthly Lifestyle subsidy for financial, physical, and mental well-being.
• WFH set-up allowance to ensure you have the right environment to work in.
• $1500 USD annual Learning & Development allowance for career development opportunities.
• Annual leave including PTO plus two additional UpGuardian leave days.
• 18 weeks paid Parental Leave irrespective of parenting role.
• Personal Leave Allowance including sick & carer’s leave.
• Fully remote working environment with no mandatory office attendance.
• Top-spec hardware provided for your role.
• Generative AI subsidy for access to generative AI tools.
• Health Insurance covering health, dental, and vision.