NeuraFlash18.02.26
AI SCORE 8.5

Remote Salesforce Experience Architect - AI & Agentforce

$140K–$180K/year

About the Role

Join NeuraFlash, Part of Accenture, as a Remote Salesforce Experience Architect specializing in AI and Agentforce. In this role, you will redefine business solutions by leveraging cutting-edge AI technologies. Your expertise will be pivotal in crafting intelligent solutions that integrate Salesforce Einstein, Service Cloud Voice, and Amazon Connect to enhance customer experiences and drive business value.

What You'll Do

  • Lead the design and implementation of Agentforce-powered experiences that deliver significant business impact.
  • Collaborate with a talented AI team to develop advanced AI-powered bots and streamline business operations.
  • Utilize your experience in solution design and architecture to create innovative strategies that leverage generative AI technologies.
  • Drive innovation at scale by transforming workflows and enhancing customer interactions through AI.
  • Contribute to the success of our clients by delivering tailored solutions that meet their unique needs.

Requirements

  • 5+ years of experience in Salesforce architecture and AI solutions.
  • Proven track record of designing and implementing AI-driven solutions in a cloud environment.
  • Strong understanding of Salesforce products, particularly Einstein and Agentforce.
  • Experience with conversational AI and predictive analytics.
  • Excellent communication skills and ability to work collaboratively in a remote environment.

Nice to Have

  • Experience with Amazon Connect and Service Cloud Voice.
  • Knowledge of industry best practices in AI and cloud solutions.
  • Previous experience in a leadership role within a tech company.

What We Offer

  • Competitive salary ranging from $140,000 to $180,000 annually.
  • Fully remote work environment with flexible hours.
  • Opportunities for professional growth and development in the AI field.
  • Collaborative and innovative team culture.
  • Access to the latest technologies and tools in AI and cloud solutions.
Why This Job8.5 of 10

This role offers a unique opportunity to work with cutting-edge AI technologies in a fully remote environment, driving impactful solutions for clients.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

Expertise in Salesforce platform, particularly in Salesforce Einstein and Service Cloud Voice, with a proven ability to architect and implement AI-driven solutions that enhance customer engagement and operational efficiency.

Strong proficiency in cloud solutions and conversational AI, demonstrated through hands-on experience with tools like Amazon Connect and a deep understanding of predictive analytics to drive data-informed decision-making.

A proactive and self-motivated mindset suited for remote work, with a track record of successfully managing complex projects independently while collaborating effectively with cross-functional teams.

Learning Resources

Salesforce Einstein Analytics and Discovery: Beginner to Advancedcourse

Career Path

Remote Salesforce Experience Architect - AI & Agentforce(Now)Salesforce Solutions Architect(1-2 years)Director of AI Solutions(3-5 years)

Market Overview

Market Size 2024
$30B
Annual Growth
12.5%
AI Adoption
65%
Investment in Salesforce AI
+50%
Labour Demand for Salesforce Roles
+20%
Avg Salary for Salesforce Experience Architect
$150K

Skills & Requirements

Required
SalesforceAIAgentforce
Growing in Demand
Salesforce Marketing CloudData AnalyticsNatural Language Processing (NLP)
Declining
VisualforceClassic Salesforce UI

Domain Trends

Rise of AI-Driven Customer Engagement
With 65% of companies adopting AI technologies, Salesforce is increasingly integrating AI to enhance customer interactions through personalized experiences.
Shift Towards Conversational AI
The demand for Conversational AI solutions is projected to grow by 30% in the next 2 years, with Salesforce's integration of Agentforce leading the charge.
Growing Importance of Predictive Analytics
Companies using predictive analytics within Salesforce have seen a 25% increase in customer retention rates, emphasizing the need for architects skilled in this area.

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