Remote Manager of Storage Services - Cloud & Enterprise Focus

About the Role

We are seeking a Remote Manager of Storage Services to lead our dedicated Storage team at Lightedge. In this role, you will ensure the reliability, performance, security, and scalability of our enterprise and cloud storage platforms. As a Remote Manager of Storage Services, you will oversee day-to-day operations, platform strategy, team leadership, and customer-facing escalations in a fast-paced, 24x7x365 managed services environment.

What You'll Do

• Lead, mentor, and develop a team of Storage Engineers supporting 24x7 operations.
• Manage staffing, scheduling, and on-call rotations to ensure continuous coverage.
• Conduct regular 1:1 meetings, team meetings, and operational reviews to drive alignment and performance.
• Act as the primary escalation point for storage-related incidents and customer-impacting events.
• Own the strategy, standards, and lifecycle management for Lightedge’s storage platforms.
• Plan and oversee customer storage migrations, upgrades, expansions, and new environment deployments.
• Evaluate new storage technologies and product offerings to improve performance, reliability, and service delivery.
• Ensure proactive monitoring of storage performance, capacity, and availability using analytics and monitoring tools.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• 10+ years of experience working with enterprise storage platforms, preferably in a Managed Services Provider (MSP), hosting, or cloud environment.
• 5+ years of experience in a technical leadership or management role.
• Demonstrated experience supporting 24x7 operational environments.
• Strong troubleshooting skills across complex, multi-platform storage environments.

Nice to Have

• Vendor certifications in storage administration or management (IBM, NetApp, PURE, Dell, or similar).
• Experience supporting compliance-driven or regulated environments.
• Prior experience leading storage teams in a multi-tenant or service provider environment.

What We Offer

• Competitive salary ranging from $120,000 to $150,000 per year.
• Flexible remote work environment.
• Opportunities for professional development and training.
• Comprehensive health benefits and wellness programs.
• Collaborative team culture focused on innovation and improvement.