Orthotic Service Administrator - Remote Opportunity

About the Role

We are excited to announce a remote opportunity for an Orthotic Service Administrator to join our award-winning team at Blatchford. This role is designed for individuals who are passionate about healthcare and want to contribute to the wellbeing of patients through effective administration and support. As an Orthotic Service Administrator, you will play a vital role in assisting our Orthotists and Departmental Managers in providing orthotic solutions to our service users.

What You'll Do

• Communicate effectively and empathetically with patients to ensure a positive experience.
• Respond to patient inquiries in a confident, pleasant, and helpful manner.
• Communicate service criteria to patients, carers, AHPs, and clinical staff.
• Assist with the overall welfare of patients visiting the center.
• Arrange hospital transportation as required for patients.
• Ensure all goods received for users are processed in a timely fashion.
• Maintain patient records and management information accurately.
• Assist in the ordering of orthotic products as prescribed by the Orthotist.

Requirements

• Good computer skills and proficiency in office administration.
• Ability to work to tight deadlines with high attention to detail.
• Strong interpersonal and communication skills, both written and verbal.
• Negotiation skills and tenacity to handle various situations effectively.
• Previous experience in a similar administrative role is preferred.

Nice to Have

• Experience in healthcare or related fields.
• Knowledge of orthotic products and services.

What We Offer

• Competitive salary based on experience.
• Flexible working hours: Monday to Friday, 20 hours per week.
• Free parking and 25 days of holiday, increasing with service.
• Option to purchase additional annual leave.
• Health cash plan and discounted shopping/leisure activity vouchers.
• Cycle to work scheme.
• Opportunity to be part of an award-winning organization with a culture centered around courage, learning, integrity, collaboration, and innovation.

This is a fantastic opportunity to work as part of a dynamic team within a unique environment and contribute to the success of our award-winning organization. If you feel you meet the above criteria for this exciting Orthotic Service Administrator opportunity, please apply now!